Alyssa Hatfield Email & Phone Number

Durham, NC, US

• Develop strategic partnerships across Operations, Process, and Maintenance teams to create training programs, and deliver training to Operators, Technicians, and Engineers to achieve a comprehensive site-wide training.
• Establish cascading goals for operations training specialists to empower employees to perform at their best, align their efforts with the organization’s strategic objectives, and create a positive and fulfilling work.
• Collaborate cross-functionally with engineering and document control regarding updates to work instructions to include core competencies and knowledge checks to go along with preexisting skill demonstrations.
• Lead the implementation of a centralized, digitalized training management module to streamline training processes, improve audit readiness, and ensure that employee competency is transparent and easily demonstrable.
• Consult on projects to develop site-wide, role specific 30, 60, 90-day training plans designed to improve time to productivity and lower early employee attrition rates.

Durham, North Carolina, United States

• Led and mentored a high-performing team of 5 full-time professionals and 4 contractors responsible for supporting over 1500 learners year after year. Initiated individualized plans to improve on-the-job behaviors..
• Managed a $250,000 federal grant, implemented learning initiatives aligned with the grant objectives and collected effectiveness data to demonstrate impact in internal and external audits.
• Spearheaded a cross-functional collaboration that optimized operations processes, and the number of learners served. Increased team efficiency and productivity by 54% in 6 months.
• Identified high-impact projects in alignment with the strategic plan and drive them to completion, including designing and executing a train-the-trainers initiative to increase awareness and reduce duplication of.
• Measured operational effectiveness and learner satisfaction by administering feedback surveys and analyzing quantitative and qualitative data to maximize learner and business impact. Obtain stakeholder buy-in due to a.

• Designed multiple blended-learning courses utilizing ADDIE and SAM models to empower learners, developing self-efficacy, growth mindsets, and self-management skills.
• Created and managed Learning Management System (LMS) modules for 1500+ learners.
• Delivered learning experiences focused on essential skill-building, problem-solving, and critical thinking for 500+ learners. Rapidly adapted and created learning assets for remote and hybrid environments, synchronous.

• Designed and facilitated cohort-based leadership seminars throughout the year, supporting learning in securing progression roles or graduate school admission through interactive discussions, activities, and job aid.
• Helped thousands of learners achieve career and professional goals. Applied coaching models (e.g., GROW, Theoretical Change), resulting in a 42% average improvement in learning performance.
• Optimized an existing learning and development program. Improved participants’ chances of gaining admission to graduate programs by 2.4x through targeted development initiatives.
• Built and sustained partnerships with key stakeholders, resulting in the creation of 3 talent pipelines and expanded access for underrepresented learners to graduate programs.

Raleigh-Durham, North Carolina Area

• Fundraised, planned, and executed a regional for 100+ learning professionals.
• Designed and led training sessions for employees on delivering effective group learning.

• Managed a $250,000 annual budget, ensuring fiscal responsibility and effective resource utilization.
• Designed and executed annual skill development training events for 300+ learners.

• Created individualized training plans based on performance data, goals, and strengths assessments.

Bachelor Of Arts (Ba), History

Master'S Degree, Sport And Fitness Administration/Management