At AquaComfort Water Group, I play a key role in managing and supporting our human resources operations to foster a positive and productive workplace environment. My responsibilities include:- Recruitment and Onboarding: Managing the full-cycle recruitment process to attract and hire top talent. Conducting new employee orientations to ensure a seamless onboarding experience.- Employee Relations: Acting as the primary point of contact for employee inquiries and issues. Facilitating conflict resolution and providing guidance on company policies and procedures.- Performance Management: Assisting in the development and implementation of performance management systems. Coordinating performance reviews and supporting managers in addressing performance concerns.- Benefits Administration: Overseeing the administration of employee benefits programs, including health insurance, retirement plans, and leave policies. Assisting employees with benefits-related questions and issues.- Compliance: Ensuring compliance with federal, state, and local labor laws and regulations. Maintaining accurate and confidential employee records.- Training and Development: Supporting the development and implementation of employee training programs. Identifying training needs and coordinating professional development opportunities.- HR Policies and Procedures: Assisting in the development, implementation, and communication of HR policies and procedures. Ensuring policies are up-to-date and compliant with legal requirements.- HR Projects: Participating in HR projects and initiatives aimed at improving HR processes and enhancing the employee experience.With a strong background in HR principles and practices, I am dedicated to promoting a culture of excellence and continuous improvement. I am passionate about helping our team members succeed and ensuring AquaComfort Water Group remains a great place to work.

o Meticulously analyzed company files and accounts. Clearly identified any discrepancies and resolved variances.o Tested and lead the implementation of improved procedures, successfully streamlining company month end processes including inventory counts and write offs.o Accurately completed monthly, quarterly, and annual close procedures such as reconciled bank accounts, accruals, pricing exceptions, and general journal entries.o Collaborated with and educated other departments to ensure all entries were made. Entered accounts payable and accounts receivable as needed to assist.o Organized accounts for industry audits and served as direct support during the audit processes. Ensured compliance to company policies.

•o Designed and implemented new account payable procedures, effectively expediting approval of RFP’s to ensure approval matches company restructure.o Responsible for processing 2000+ invoices monthly with a high degree of accuracy.o Executed monthly reconciliations, managing 17 bank accounts.o Assessed and verified all charges to corporate credit card, obtained all RFP’s and approvals from proper departments. o Responsible for distributing payment to vendor via wire, ACH, check, and credit card. Resolved discrepancies in invoices and payments as needed.o Reviewed and provided vendor maintenance, updating vendor and tax types to streamline the 1099 process.o Assigned to manage correspondence via company accounting email inbox.

o Researched, analyzed, approved, disputed, and submitted all credit card charges and reports via Concur for the company.o Prepared, analyzed, and reviewed purchase orders, contracts, packing slips and invoices. Created PO’s based on contracts and quotes via NetSuite.o Collaborated with internal teams to facilitate the PO process. Cross trained as support for the A/R billing specialist team.o Created and uploaded positive pay file of AP checks for the bank.o Designed, implemented, and maintained the accounting department calendar.o Coordinated drop off and pick up from the postal station. Open, sorted, and conveyed daily.o Built marketing specs that included supplier information, item information, and art proofs for ordering.

Managing daily bank reconciliation, strong communication with clients and in emails, high volume P.O. processing (3-way matching), High volume of GL invoices, full cycle weekly check runs, check to match. Team calendar managing, customer/vendor services, researching any unpaid invoices/P.O., High volume email communication. Process improvement and documentation.

Managing invoices including preparation, verification and processing of daily incoming invoices apart from this managing timesheet of independent contractors on daily basis for onsite physicians. Approval on transactions with financial policies and procedures. Process improvement and documentation. Maintaining complete credit card bills and audit. Prepared daily basis excel invoices, handling incoming calls and mails. Resolved disputes with billing team of clients and vendors.

Handling complete office premises housekeeping tasks, managing complete accounts tasks including transactions, verifications, auditing, raising paid outs, currency exchange, and complete cashier related parts. Apart from this handling guest like booking, assigning rooms and special guest accommodations. I also took part in selling services of the company and completed other tasks assigned by the director. Property management. Client/guest services.

Handled complete accounts management including assist collection, credit authorization, assisted senior management preparation of clients invoices and processing. End to End management including account set up, cash collection, contract reviews, structure new business loan and dispute management. Evaluation, investigation, corrections, adjustments in credits apart from this day to day accounting functions. Another task of accounting i.e. late payment, process improvements, bad debt reserve and assisting accounts senior management. Handled client & Customer management, internal department and obtained de collections around $160,000.

Handled high volume incoming calls from customers with an appropriate solution with an end of best satisfaction while maintaining top 5 percent of employe metrics. Took part in special operation of solving premium customers queries and provided the best answers. Gradually started to take part in new technology skills to resolve issues of customer services included device-related troubleshooting tier one and tier two, billing and service inquiries.

-Addresses and resolves patient billing problems or concerns regarding copayments and authorization -Applies Primary and Secondary Insurance to patient profiles -Applies copay assistance cards and other assistance information to patient profiles -Develop and maintain positive working relationships with clinical personnel, teammates, and Payer representatives -Identify payment sources for all services provided, assist in collecting payments, and triage patients or their representatives for financial counseling -Identify trends and perform root cause analysis on unpaid and underpaid claims-Navigate through Medicare's Direct Data Entry claim system, and multiple internal systems to ensure timely and accurate resolution of outstanding claims -Performs reconciliation of refund accounts; attach documentation and forward to supervisor to process refund checks -Works closely with collection agency to assure that they receive updated information on accounts as necessary