Alyssa Heron Email & Phone Number

Belleville, On, Ca

Toronto, Ontario, Ca

Lead for all business operations, human resources, project reconciliation, and financial administration for both 3 Degrees and Smith and Mason Co.- Manage the internal recruitment process and on-boarding procedures.- Manage a small team of recruiters and coach growth in operational processes.- Freelancer contract administration.- Maintain financial records as accounts payable and receivable.- Invoicing for services and collections on overdue accounts.- Work within Quickbooks to ensure all financial records and reconciliations are recorded and accurate.- Payroll services for all employees and freelancers including ROE and CRA Remittances.- Prepare financial reports, perform audits, and ensure data integrity and accuracy..- Budget and Project tracking.- Build and maintain excellent partnerships with a variety of vendors and contractors in order to improve workflow.- Create and implement administrative processes around new technology and operations.- Consolidating software and process to create efficiencies and reduce costs.

Toronto, Ontario, Ca

Seattle, Wa, Us

Led and implemented corporate programs, managed staff, and built partnerships with the community.- Developed and implemented strategies for programs related to growth, sales, and community.- Hired, and coached employees to perform optimally, promoted their growth, and celebrated successes.- Lead in training and employee growth within the wider district, tasked with exporting expertly trained staff.- Ensured seamless operational planning and scheduling and found opportunities for efficiency.- Inventory Management based on trends and forecasting.- Ensured accuracy in the forecast and project sales numbers based on trends and reported results to District Management. - Cash Management lead and coach within the District.- Built strong connections within the community and problem-solved any issues related to operations and customer relations.

Vaughan, Ontario, Ca

Floor manager running sales days of up to and exceeding $30,000 as well as final accounting for the dayDealing with all guest experience concerns and ensuring a positive outcome and guest return- Responsible for the Host and Bar teams and coaching for success- Shift based schedule planning ensuring the strongest staff and team leaders were in place- Digitized an antiquated reservation system and trained staff on its efficient use in order to maximize seating which improved the overall organization- Organize and plan large-party reservations daily, keeping in contact and building relationships with the guest, accommodating special requests and dietary needs, and planning set menus- Completing weekly inventory of all alcohol and troubleshooting any variances- Ensuring all needed liquor was ordered for the following weeks based on sales and PAR levels, and completing required invoices- In charge of interviewing, hiring, training and upskilling all new staff

Vaughan, Ontario, Ca

Proficient and respected Server and Shift Leader at flagship MilestonesLooked to as a leader as well as a teacher and respected by co-workers - even when working in a non-leadership position- Consistently a top sales performer with highly rated surveys and regular guest satisfaction- In charge of supervising a large team of servers and coordinating duties throughout shifts, as well as overseeing professional behaviour and proper follow through- Providing support for fellow team-mates through coaching as a DEVO staff developer- Responsible for training and certification of new servers. Insight into the particulars needed for strong individual team members while possessing a concrete understanding of what is needed for a properly functioning unit to excel- Coaching all team members for success