Alyssa Jendian Email and Phone Number
I am Acuity's Customer Service Manager and as such, I assist clients through each step of the sales process. At Acuity, we provide California state/local departments with the IT solutions they need to keep their organizations running efficiently and reliably. We are able to provide a myriad of software solutions, hardware products, and consulting services (both IT and non-IT) through our numerous LPA’s. We have over 15 product CMAS contracts with hundreds of thousands of products, an IT consulting CMAS, a non-IT consulting CMAS, 2 SLPs, and an IT MSA Tier 2. I get to help our clients by resolving any concerns or questions they may have while processing, tracking and shipping orders efficiently. I work in tandem with Acuity’s management team members to assist with quotes and helping monitor cashflow.
Acuity Technical Solutions
View- Website:
- acuitytechnical.com
- Employees:
- 2
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Customer Service ManagerAcuity Technical Solutions Mar 2024 - PresentImproving our customer's purchasing experience by engaging with them throughout the entire ordering process. My goal is to keep the department running in an efficient and profitable manner, to increase their satisfaction, loyalty and retention and by meeting their expectations. This is done by accurately recording and documenting customer service actions and discussions and taking ownership of the customer's issues and following their problems through to their desired resolution.
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Sales Support CoordinatorAcuity Technical Solutions Feb 2022 - Mar 2024RemoteAs a Sales Support Coordinator, I guide clients through every step of a sale and help solve any questions or concerns our clients may have. I help process, track and ship orders, as well as maintain a database of purchases. My main focus in this role is to connect state clients with the solutions that they need to run their department successfully and ensure that the products reach our clients in a timely manner. My specialty is in post-sales, and account management.
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Shift LeadPanda Restaurant Group Aug 2017 - Oct 2020Sacramento, California, United StatesI resolved customer concerns, trained new employees, managed and deposited money, managed the steamtable, and handled weekly inventory. -
ManagerTristone Cinema Group Inc Jun 2014 - Aug 2017Ventura County, California, United StatesI conducted nightly inventory, handled customer concerns, outsourced repairs, and managed staff members.
Alyssa Jendian Education Details
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Criminal Justice/Law Enforcement Administration -
Criminal Justice/Law Enforcement Administration -
Simi Valley High SchoolDiploma
Frequently Asked Questions about Alyssa Jendian
What company does Alyssa Jendian work for?
Alyssa Jendian works for Acuity Technical Solutions
What is Alyssa Jendian's role at the current company?
Alyssa Jendian's current role is Customer Service Manager at Acuity Technical Solutions.
What schools did Alyssa Jendian attend?
Alyssa Jendian attended California State University-Sacramento, Moorpark College, Simi Valley High School.
Who are Alyssa Jendian's colleagues?
Alyssa Jendian's colleagues are Shasta Millhollin, Megan Masten, Joel Brantingham.
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