Lead a team of 60+ FOH and BOH staff with a 115+ guest seating capacity. Track inventories, administer all onboarding, orientation, administration, benefits, and assist with payroll. Assist in designing and implementing seasonal cocktail programs, holiday specials, and other promotional events. Problem solve from large concepts down to actionable details.• Designed and implemented onboarding materials and initial training manuals for all positions• Researched and developed additional on-going training materials and processes• Initiated HR liaison role and built a work environment where staff felt valued and supported• Assisted with staffing, interviewing, and delivering oral and written ongoing performance feedback • Strategically maintained morale, a positive work culture, team bonding, and a bench of talent• Implemented proper incident reporting and record keeping practices resulting in greater litigation protection• Overhauled FOH inventory tracking systems and organized storage leading to savings on dry goods and greater efficiency with day-to-day operations

Educate staff on wine list via weekly and quarterly meetings, design training materials, track inventory and sales, assist in wine selection, organize tech sheets.• Developed wine and spirits education program to sync staff of all preexisting knowledge levels • Redesigned and simplified the Court’s tasting grid to teach staff how to understand and taste wine• Utilize fine art knowledge and graphic design skills to create visual aids and interactive educational materials• Improved staffs’ wine literacy and sales techniques

Streamlined the visual identity of the brand via creating a brand style guide which included multiple location specific sub guides. Worked with the marketing team to create visually cohesive campaigns across locations. Created custom menus for holidays, buyouts, and other special events, in addition to a variety of informational signage.

Represented this historic restaurant by remaining current with seasonal lunch and dinner menus, 30% of which changed twice every day. Fluent with information about local purveyors, farms, spirits and beer lists, 100+ wine bottle list, and a weekly changing 15+ wines BTG list. Served a variety of high-end clientele with professionalism and grace.

Halloween and special effects makeup

Logo, branding and web design