Trained all new staff members on rules and regulations, praised by leadership for adaptability in any situation.• Oversaw daily operations to ensure all aspects of a job were tracked and executed to successful completion.• Utilized multiple systems for tracking data, financial management, Point of Sale (POS), timekeeping, etc.

• Managed social media platforms with 2-3 posts daily including content creation and graphics created on Canva • Coordinated marketing efforts with Alumni Relations committee to boost engagement for BGSU One Day.• Captured and posted live content from TFS Student Leadership Team events.

• Provided opportunities for scholar-to-scholar connections to create positive relationship among each other• Managed the brainstorming, planning, and implementation of six connections committee events a semester • Overseeing, preparing the agenda, and taking attendance for Connections Committee meetings

• Developed project proposals for federal government clients (NASA, National Parks Service, Wright Patterson AFB) using software tools like Microsoft Project, Excel, Publisher, and Word• Collaborated with subcontractors/estimators to create project estimates and 2-3 project proposals per week• Managed their social media with 1-2 weekly posts and on-site visits for content create/project information

• Managed financial transactions, bookkeeping, and entrusted to balance over 7,000 dollars of revenue daily.• Maximized customer service by overseeing daily operations and resolving issues in a timely manner.• Attended to customers one-on-one, distributed appropriate information and answered phones.

Worked one-on-one with 30+ incoming students through admissions, classes and first months on campus.• Provided oversight and open communication for incoming students and dealt with conflict/resolution of issues.

Lead a small team through the planning, execution, and final presentation of projects within the program.

· Performed quality results in fast-paced kitchen/ dining settings · Cleaned utensils, cookware, dishware, floors, and appliances· Adapted quickly to help the servers, cooks, bartenders, and hostess during rush hours