Alyssa Padilla Email and Phone Number

Managing contractors at DC property, research and development, interviewing prospective employees for hire, in charge of ordering for supplies DC property, responding to reports from contractors, Checking guest into AirBnB rooms.

• Dealt with high call volumes sincerely and efficiently. • Knowledge of medical practices and terms to triage and schedule patient accordingly for appointments and a various procedures • Acted as a liaison to assist patient with Insurance, billing issues, transfers to the nurse’s line, getting an interpreter, scheduling conflicts, and other health care referral resources

• Acting assistant and office support for the Registrar. • Maintaining filing systems both electronically and physical files. • Data entry dealing with multiple data bases to maintain and keep student records.• Managed inbound and outbound calls to take payments and schedule student interactions.

I perform time sensitive and complex projects focused on Internet marketing, customer service and recruiting for this mobile apps start-up in Silicon Valley.

Great service is the only differentiator in today's competitive world and every company is investing in hiring professionals with a service oriented attitude. Having spend the the majority of my work experience in the service industry I know that every aspect of business includes working with people. I have extensive experience working and collaborating effectively with both co workers and the public.As a customer service professional, I find its important to strike a balance between the job at hand and relationship & rapport building activities. While you need to engage in building a positive relationship with the customer, you must keep issue resolution and meeting targets as the top priority.

Worked part time during college as a customer service and marketing assistant for this leading San Diego Internet consulting firm. I leveraged my service skills to respond to various consumer and business requests and to help a diverse set of Internet clients attract and retain their customers. Experience with webinars and promotion of Internet events. I excelled at managing long term relationships with customers, Internet marketing and promotion of corporate events.