Alyssa Pastores Email and Phone Number
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Experienced Customer Success Manager with a demonstrated history of working in the semiconductors and aerospace industry. Skilled in the Google Suite, Various CRM programs, and Client Relations. Strong support professional with a Bachelor of Science focused in Business from UC Riverside.
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Customer Success ManagerAsseta May 2020 - PresentProcess multiple RFQs simultaneously by gathering, reviewing and synthesizing data from multiple sources with undivided attention to detail and vigilanceBuild strong customer relationships, loyalty, and retention by delivering outstanding customer service and sales experiencesStrategically assess and solve customer needs and problems via effective questioning and problem-solving skillsWork effectively with others in a team-based environment to accomplish organizational goals and resolve issuesProvides exceptional service and sales experiences to Asseta’s customers, tasked with processing inbound sales, identifying cross-selling and outbound sales opportunities, and nurturing existing relationships as well as building new ones. Expert in execution and consistency, extremely detail-oriented and excellent at multi-task that work pragmatically to get things done.
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Account ManagerTru-Form Plastics, An Intertrade Industries Company Jun 2019 - Mar 2020Westminster· Utilized monthly scorecards, feedback, and industry awareness to forecast sales rates and develop winning strategies for new business.· Led on-going training sessions and continuous process improvement programs directed at company values, procedures, and policies. · Prioritized effective communication with all accounts to ensure an exceptional client experience. This included helping with operations, initiating major business agreements (LTAs, renewals, agreements), and strengthening client relationships.· Assisted in quality assurance providing non conformance reports, corrective and preventative actions, as well as root cause analysis.· Continually boosted plant production and revenue by consistently meeting monthly and quarterly sales goals. · Maintained an average monthly pipeline of $400,000 in client sales from August 2019 to February 2020. -
Customer Service RepresentativeArconic Mar 2017 - May 2019Fontana· Maximized the profitability of the customer’s relationship by partnering with other departments (operations, sales, accounting) to ensure a profitable sale and outstanding customer experience. · Promoted customer retention by addressing disputes, as well as effectively solving problems and issues in a timely manner. · Reviewed quotes to ensure requirements are met, and audited sales ensuring 100% accuracy on all purchase orders to protect management from any liabilities. · Acted as a customer champion, understanding their current and future needs, expectations, and fears to help maintain a strong relationship with the customer at all levels throughout the company. · Helped implement best practices for customer service throughout the customer service team to ensure all company standards were being met. -
Project SpecialistAehi Inc May 2013 - Mar 2017· Oversaw several high-level revenue projects exceeding 25% of the companies yearly revenue. · Managed a diverse portfolio of end users including Boeing, General Electric, and Rolls Royce.· Trained staff to learn office systems and project management best practices to support company efficiency. · Facilitated preparation and follow up of all shipments, purchase orders, and customer service requests to ensure the highest level of customer care. · Organized a large volume of detailed excel sheets to manage all company orders, customer communication, and to coordinate deliverables with urgency. -
Accounting ClerkPower Systems Services, Inc. Nov 2011 - May 2013Chino, California, United States
Alyssa Pastores Skills
Alyssa Pastores Education Details
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Business -
Diamond Ranch High School
Frequently Asked Questions about Alyssa Pastores
What company does Alyssa Pastores work for?
Alyssa Pastores works for Asseta
What is Alyssa Pastores's role at the current company?
Alyssa Pastores's current role is Customer Success Manager at Asseta.
What is Alyssa Pastores's email address?
Alyssa Pastores's email address is ap****@****ies.com
What schools did Alyssa Pastores attend?
Alyssa Pastores attended University Of California, Riverside, Diamond Ranch High School.
What skills is Alyssa Pastores known for?
Alyssa Pastores has skills like Microsoft Excel, Microsoft Word, Customer Service, Peachtree, Facebook, Peachtree Accounting, Adobe Photoshop, Windows Movie Maker, Blogspot, Tumblr, Twitter, Invoice Processing.
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