Alyssa Potts
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Alyssa Potts Email & Phone Number

Director, Client Success Theme Parks and Attractions at accesso
Location: Greater Orlando, United States, United States 7 work roles 2 schools
1 work email found @accesso.com 2 phones found area 416 and 770 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 2 phones

Work email a****@accesso.com
Direct phone (416) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Director, Client Success Theme Parks and Attractions
Location
Greater Orlando, United States, United States
Company size

Who is Alyssa Potts? Overview

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Quick answer

Alyssa Potts is listed as Director, Client Success Theme Parks and Attractions at accesso, a company with 363 employees, based in Greater Orlando, United States, United States. AeroLeads shows a work email signal at accesso.com, phone signal with area code 416, 770, and a matched LinkedIn profile for Alyssa Potts.

Alyssa Potts previously worked as Director of Client Success at Accesso and Sr Client Success Manager at Accesso. Alyssa Potts holds Master Of Education - Med, Elementary Education And Teaching from University Of Florida.

Company email context

Email format at accesso

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{first}.{last}@accesso.com
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AeroLeads found 1 current-domain work email signal for Alyssa Potts. Compare company email patterns before reaching out.

Profile bio

About Alyssa Potts

When I was younger thinking about what I wanted to do when I grow up, the answer was always the same, I wanted to help people. At the time I thought that meant I wanted to be a doctor or a teacher. Now I found my true passion, helping people have fun, relax and take a break from their everyday lives.I am blessed with the opportunity to meet people from around the world and ensure that they make enjoy the best time possible. Throughout my years in the entertainment and hospitality industry I have learned how to find the right talent, train a team to focus on customer excellence, manage the business needs with the guests experience, and work tirelessly to ensure we continue to offer new experiences to our guests.

Current workplace

Alyssa Potts's current company

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accesso
Accesso
Director, Client Success Theme Parks and Attractions
lake mary, florida, united states
Website
Employees
363
AeroLeads page
7 roles · 16 years

Alyssa Potts work experience

A career timeline built from the work history available for this profile.

Director Of Client Success

Current
Nov 2022 - Present

Sr Client Success Manager

Sep 2021 - Nov 2022

Customer Success Manager

Lake Mary, FL

Dec 2019 - Nov 2021

Operations Manager

  • Create and implement a new training program including all training materials for host level positions and general attraction training materials for all leadership position
  • Analyzed photo profitability to ensure highest profit margins through the availability of photo ops and necessary capture rates
  • Created 2019 P&L budget including operating costs, such as labor and cost of sales, commercial and front gate revenue, and monthly spending for attraction costs
  • Conducted several customer service trials to create an operational plan to maximize guest satisfaction while minimizing the team member labor
  • Used team member satisfaction survey results to increase engagement, resulting in an 11% increase in engagement from 2017-2018
Apr 2018 - Dec 2019

Duty Manager, Guest Experience

Orlando, Florida Area

  • Created educational dive show program within the aquarium including dive shows, holiday activations, and outreach opportunities within the community
  • Respond to SEA LIFE social media and email guest reviews and inquiries
  • Created and implemented a weekly toddler event within the aquarium to generate added revenue during slower seasons
  • Revitalized the educational talk to schedule to ensure a variety of content is taught throughout the day targeting peak volume times
  • Manage all charitable donations, fundraising, and outreach events
Mar 2015 - Apr 2018

Team Leader

  • Created new front gate experience for Hollywood Rip Ride Rockit to accommodate major change in operating procedures
  • Managed a daily labor budget to meet business goals
  • Ran daily operation of the ride handling guest injuries, complaints, and team member issues
  • Completed Universal’s Developing Leadership Talent Program
2010 - 2015 ~5 yrs

Sae Supervisor

Universal Orlando Resort
  • Revised training documents and assessments to ensure all safety standards were properly covered
  • Administered performance reviews for 30 member team
  • Oversaw daily operation of Marvel Superhero Island, handing all guest and technical issues across the are
  • Ensured TSAT and team engagement levels were above company standards by using incentives, team member bonding outings, and team appreciation events
2013 - 2014 ~1 yr
Team & coworkers

Colleagues at accesso

Other employees you can reach at accesso.com. View company contacts for 363 employees →

2 education records

Alyssa Potts education

FAQ

Frequently asked questions about Alyssa Potts

Quick answers generated from the profile data available on this page.

What company does Alyssa Potts work for?

Alyssa Potts works for accesso.

What is Alyssa Potts's role at accesso?

Alyssa Potts is listed as Director, Client Success Theme Parks and Attractions at accesso.

What is Alyssa Potts's email address?

AeroLeads has found 1 work email signal at @accesso.com for Alyssa Potts at accesso.

What is Alyssa Potts's phone number?

AeroLeads has found 2 phone signal(s) with area code 416, 770 for Alyssa Potts at accesso.

Where is Alyssa Potts based?

Alyssa Potts is based in Greater Orlando, United States, United States while working with accesso.

What companies has Alyssa Potts worked for?

Alyssa Potts has worked for Accesso, Merlin Entertainments Plc, and Universal Orlando Resort.

Who are Alyssa Potts's colleagues at accesso?

Alyssa Potts's colleagues at accesso include Luke Harris, Ryan Bowie, Stefan Heidekamp, Melissa Vasquez, and Patrick Mcgee.

How can I contact Alyssa Potts?

You can use AeroLeads to view verified contact signals for Alyssa Potts at accesso, including work email, phone, and LinkedIn data when available.

What schools did Alyssa Potts attend?

Alyssa Potts holds Master Of Education - Med, Elementary Education And Teaching from University Of Florida.

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