Mentored and coached 3 project managers in the PMO in customer interaction, professional growth, and project success strategies. Defined/implemented professional services best practices and collaborative guidelines for the Broomfield office. Served as primary Jira and Confluence administrator. Delivered site-wide Agile training and mentoring. Finalized and managed contracts, statements of work, and change orders while carrying up to 5 simultaneous projects for high-visibility cases and premier clients.• Secured company’s position as the primary vendor on an Set Top Box project worth $1M plus $4.5M on follow-on contracts and proof-of-concept work through excellence in guiding, motivating, and inspiring an 10-person cross-functional team. • Key liaison and strategist in the alignment of strategic processes between firm’s Korean headquarters and Broomfield office. • Devised a system to facilitate the KPI approval flow and year end archives for the US office using Confluence.• Successfully delivered a $700K proof-of-concept project on time using emerging technology which integrated with the customer’s existing telemetry systems providing a remote management system. • Meet customer demand to provide a feature complete demonstration three weeks ahead of schedule by reprioritizing the backlog, and shortening the sprint cycle to two weeks.

Directed large and small projects as a lead program manager while concurrently serving as the Applications Team’s project manager. Oversaw third-party vendors who were key to the development of organization’s command center software module. Partnered with management to develop, report on, and monitor key performance indicators. Mentored junior project managers in best-practice processes. • Significantly improved customer satisfaction and project delivery by spearheading company’s effort to transition from Waterfall to Agile Scrum.• Oversaw project and program management-related activities during the corporate transition after Simpson Strong-Tie’s acquisition of Keymark Enterprises.• Increased Development output optics 100% by collaborating with executives to gather requirements, then guiding the Applications team to generate a report suite to fulfill the requirements not covered by canned Jira reports.

During tenure with Cisco, held a variety of program management roles that involved software and hardware products. Consistently released multiple, complex projects/products to market in a timely fashion, as well as managed prototype/production schedules with tight engineering and launch lead times. Oversaw numerous manufacturing plant transfers designed to optimize carbon footprint, customer deliveries, and cost of goods.• Jointly negotiated a 10% decrease in transformation costs and 2x build cycles with specific contract manufacturers. • Developed “fast-track” project schedules that decreased delivery by 2 months.

• Managed vendor selection, Purchase Order creation and expedites, as the Supply Chain Program Manager, resulting in doubling our inventory turns • Responsible for demand forecasting, build planning and master scheduling, decreasing lead times by 20% • Supported both sustaining and new products to keep production running smoothly in concert with new product releases meeting time to market objectives