Alyssa Roels, Aphr Email & Phone Number

Clearwater, FL, US

• Maintain daily, weekly, monthly Global Talent reports/metrics
• Maintain and update US and International administrative processes and procedures and keep them aligned
• Ensure the consistency and accuracy of all documentation for new hire and internal approvals
• Aid Global Talent team with support overflow work
• Assist with testing new systems related to HR Operations

Clearwater, FL, US

• Lead the performance of the Expansion Admin team and assist in training Team Expansion Administrators
• Ensure the consistency and accuracy of all documentation for new hire approvals
• Collaborate with hiring managers on headcount forecasts
• Serve as the main point of contact for admin related inquiries as it relates to recruitment from other personnel within the organization

Clearwater, FL, US

• Maintain Recruitment Tracking Systems; updating candidate profiles, job postings, etc.
• Input referrals from internal employees and coordinating with the designated recruiter.
• Compile and submit information needed for new hire approval.
• Assist with admin related upkeep for the Expansion team.

Nags Head, NC, US

• Booked adventure recreation activities via phone and in person
• Assisted with check-in and waivers for adventures and rentals
• Navigated the Reservations software system
• Replied to customer questions via phone, kipsu, and hubspot

• First impressions coordinator & receptionist (answer phones, greet guests, office organization, etc…)
• Provided HR support which includes event planning, new hire prep, benefit prep, termination paperwork, time cards, and general assistance
• Updated social media to display events and major projects within the company
• Assisted with tasks provided by executives and other office staff

• Collected, organized, and analyzed data in Microsoft Office to evaluate programs
• Facilitated presentations for student employee orientation
• Created pamphlets to instruct students on how to use our job search program - Handshake
• Developed and implemented marketing strategies using social media and promotional print materials

• Greeted guests in a courteous and professional manner
• Provided tours of event rooms to guests
• Managed billing and accounts payable
• Assigned rooms and took reservations for hotel guests
• Conducted interviews for new hires

Enon, OH, US

• Served as a representative for Grand Rapids interns at the corporate office in Ohio
• Involved in projects to increase retention within the company and to update Speedy standards
• Participated in hands-on experience with in-store operations and management duties
• Shadowed HR, recruiting, merchandising, and inventory managers

• Organized the restaurant layout for each shift to ensure pristine presentation
• Took orders for guests and provided them with menu recommendations
• Answered guest inquiries and resolved issues promptly

Sterling Heights, Michigan, US

Bachelor'S Degree, Business - Human Resources

Education record