Alyssa Rossi Email & Phone Number

San Diego, Ca, Us

San Diego, Ca, Us

San Francisco, Ca, Us

San Diego, California, Us

-Managed onboarding procedures for new employees and contractors, including pre-employment tasks, background checks, medical screenings, credentials, government forms, and assigning training materials.-Collaborated closely with Talent Acquisition Management and recruiting teams to ensure smooth transitions for new hires, including scheduling and coordinating orientations and trainings with clinical managers.-Supported the HR Generalist in benefits administration tasks, including enrollment, changes, and terminations, while ensuring compliance with company policies and regulations.-Assisted with payroll processing tasks, such as verifying timecards, approving change requests, payroll prep reports, and resolving discrepancies to ensure accurate and timely payments.

San Diego, California, Us

-Maintained accurate employee records, including personal information, credentials, and performance evaluations, and created electronic profiles for all employees within the HRIS, EMR and Learning Management Systems.-Assisted Talent Acquisition Management and recruiting teams to provide a smooth onboarding experience and trainings for new hires with their managers and respective teams.-Audited medical credentials and reported findings to administration and management to ensure compliance with company's policies and Joint Commission regulations.-Facilitated open communication channels between employees and management to address concerns and feedback and acted as a point of contact for employees seeking guidance on workplace policies and procedures.

San Diego, California, Us

-Acted as a liaison between the organization, referral sources, patients/clients, medical facilities, and agency personnel.-Responded to inquiries from prospective clients and provided information about services offered, eligibility criteria, and the intake process in a clear and compassionate manner.-Maintained the marketers' referral logs to keep track of incoming referrals, statuses, communication notes, and scheduling plans.-Facilitated screenings of referred patients, insurance and authorization checks, and patient care coordination through scheduling start of care and resumption of care processes.

San Diego, California, Us

-Audited and directed patient home health orders in the agency’s medical records database, upholding all compliance requirements, completing internal audits for the billing department, and obtaining physician attestations for primary care doctors.-Coordinated and communicated with healthcare providers out in the field and support staff within the office to facilitate the timely delivery of patient care and needs, and directing calls to the appropriate departments.-Demonstrated exceptional customer service skills by warmly welcoming and assisting visitors, patients, and medical professionals in person, over email, and on the phone, effectively addressing inquiries and concerns in an empathetic and professional manner.

San Diego, California, Us

-Managed staffing, scheduling, and recruiting for internship programs. Restructured the onboarding system and developed training meetings for each intern to learn alongside one of their coworkers.-Effectively developed and implemented community outreach projects that built impactful connections within the company's surrounding community and client base.-Facilitated communication across departments to enhance company organization. Connecting floral design, marketing, business, and human resource departments yielded smooth business transactions for clientele.

San Diego, California, Us

-Developed skills in bouquet design and floral arrangements and assisted customers throughout the ordering, designing, and delivery process with appropriate communication and telephone etiquette.-Monitored social media trends and industry developments, incorporating best practices of engagement to improve content performance and networking with local small businesses.-Collaborated with cross-functional teams, including sales and product development, to ensure alignment of marketing efforts with overall business goals.

-Demonstrated attention to detail in developing and creating the company’s employee operations manual to enhance organizational efficiency through concise procedural guidelines and requirements. -Cultivated a welcoming atmosphere by helping customers with their shopping experiences while implementing a consultative sales approach, actively listening to customer needs and thoughts.-Generated daily sales percentages and reflections of the day to review performance metrics, fostering a collaborative environment with the managers to develop new strategies.