Alyssa Serrata Email & Phone Number

Brownsville, TX, US

Las Vegas Metropolitan Area

Brownsville, Texas, United States

Brownsville, Texas, United States

• Assisted veterans in scheduling health care providers.
• Screened and processed over 200 calls daily using a call management system and web-based communications.
• Used computerized systems for tracking, documenting information, obtaining up-to-date and accurateinformation.

Las Vegas, Nevada, United States

• Worked with 10+ major home builders to get all information needed for roofing contracts.
• Reviewed builder scheduling and printed upcoming sequence sheets for jobs set up to be completed for over 90 home lots per week.
• Worked in Timberline/Sage job cost and billing modules and Supply Pro by Hyphen Solutions software programs.
• Created and distributed notices of “Right to Lien”.
• Ordered roofing supplies for on-time delivery to job sites throughout Nevada. Worked with job estimators and contract supervisor to ensure accurate pricing for each job.

Las Vegas, Nevada, United States

• Assistant to General Manager
• Responsible for many facets of bookkeeping including: gathering time cards, submitting weekly payroll, collecting approvals and processing payables, creating orders for service, work orders, and also cost of labor.
• Responsible for maintenance of personnel files for 150+ union and non-union employees.
• Arranged all travel for both executive team and traveling employees including long term lodging, all transportation and processing of expense reports.
• Worked with major accounts to keep employees up-to-date and jobs running smoothly, as well as project managers to ensure that they are prepared for each job.

Henderson, Nevada, United States

• Assisted the Controller with day to day accounting operations. This included Quick Books and other accounting protocols.
• Responsible for three different incoming lines and directing the calls to the different staff members.
• Kept meticulous files, track of production and inventory, helped the accountant with accounts payables and receivables, and was constantly striving to find a better way to construct weekly reports for the Board of.
• Responsible for office operations, including working with staff and vendors to order needed supplies and have them delivered in a timely manner.
• Worked with company lawyer to organize and keep up to date information for company patents and trademarksboth domestic and internationally.
• Responsible for all invoicing; international travel arrangements for officers of the company and reconciliation of expense reports.

Las Vegas, Nevada, United States

• Gathered personnel records from other departments or employees.
• Kept track of production reports and designing new reports to assist the accountant with weekly management reports.
• Composed documents and organized office to increase efficiency.
• Screened incoming calls and directed them to the appropriate departments and successfully tracked messages

Las Vegas, Nevada, United States

• Scheduled transportation rides with volunteers and on organization buses for elderly clients of non-profit agency.
• Handled heavy volume of calls with clients and volunteer drivers.
• Utilized specialized scheduling software for client data entry and ride scheduling; as well as internet mapping,
• Worked with Microsoft Outlook, Word and Excel.
• Knowledge of Las Vegas Valley to best plan bus routes.
• Ability to handle conflicts and find resolutions for clients.

Certified Medical Assistant/Phlebotomist, Medical Assistant/Phlebotomy

Education record

Education record

Bachelor Of Applied Science - Basc, Business Administration, Management And Operations