Alyssa Smith Email & Phone Number

Ottawa, Ontario, Canada

• Managing payroll by maintaining careful records of employee wages, benefits, and taxes
• Prepared logs, spreadsheets, and records of expanses for tax purposes

Ottawa, Ontario, Canada

• Managing calls, e-mails, and all other booking requests, and taking payments
• Handling and processing all incoming problems/requests/inquiries for customers and associates
• Greeting and guiding clients to their appointments and providing them with advice and guidance
• Performing clerical tasks in the reception area
• Demonstration of patience, confidence, and courtesy when resolving customer complaints
• Balancing the till and preparing a bank deposit at the end of the night

Montreal, Quebec, Canada

• Responsible for opening and closing cashes, preparing bank deposits, paperwork, and supporting management in operational tasks
• Delegate and lead a team of cashiers by coordinating and communicating responsibilities
• Deliver exceptional customer service in a team of over 50 employees
• Adaptable at working in different departments: lifestyle, technology, print, children, and cash departments

Montreal, Quebec, Canada

• Telephone Banking Agent: providing customer service and everyday banking transactionsfor clients from across Canada
• Managing client accounts, promoting financial products, evaluating customer eligibility for loans, and explaining bank policies
• Working in a fast-paced environment to answer incoming calls
• Operating a computer with multiple information screens to resolve customer inquiriesCompletion of a five-week training program for financial and customer services

Bachelor'S Degree, Classical, Ancient Mediterranean And Near Eastern Studies And Archaeology

Bachelor'S Degree, English Language And Literature/Letters

Museology/Museum Studies