As an IT Assistant at NIWRC, I acted as both an assistant to the IT director as well as a part of the support team. I provided technical support for the many NIWRC trainings and webinars, and supplied on-call information technology assistance to the organization as a whole. Assisted with the creation and implementation of procedures in regards to VAWA federal grants.

As an assistant to the Assistant Director and Lead of Public Services in the Library Department at SLCC, I maintain various statistical and recordkeeping documents, as well as completing library-based projects as assigned.

Scheduled counseling appointments, supervised student workers, and instructed students on departmental policies and procedures.

While volunteering for Humankind Alliance, I have had the privilege of working closely with the Founder and President to improve the organization and increase Humankind Alliance’s key assets. Providing key editing, data, and IT support, I have used my extensive knowledge of office system to standardize and implement policies and procedures to greatly enhance work efficiency while supervising several volunteers.

I managed the administrative tasks of a podiatry office, which included managing the office schedule, preparing and processing charts, and maintaining examination rooms. I also answered and directed phone calls, collected payments, and directed patients as needed. I processed all patient-related paperwork and acted as a liaison between the patient and our billing company.

On a day-to-day basis, I answered and screened calls through our main phone line, kept inventory of office supplies, processed purchase orders and payments, and performed any other tasks as needed to support the Director and Assistant Director. On a monthly basis I entered company charges and payroll into the database, created and distributed notices for clients whose contracts are about to expire, and made travel arrangements to various conferences and training.

· In my time working as an administrator for both the Associated Students of College of the Redwoods and the Community Education Department, I covered a wide range of duties. For ASCR, I processed student and adviser stipends, and facilitated travel and event plans. In the Community Education Department, I processed purchase orders, registered students for classes, processed payments and digitized their accounting records into an easy-to-use Excel spreadsheet to increase productivity. In both of these positions, I produced and organized records, answered inquiries from the general public both in person and via telephone, entered data, updated websites, and processed paperwork.

Managed student documents relevant to the housing office at Humboldt State University, including data entry, filing, and assisting with various office projects on a daily basis.

Provided leadership and processed transactions for recreational programs provided by Blue Lake Parks and Recreation. Supervised skate staff and patrons during private and public events, and facilitated monetary transactions as well as official paperwork.