• Check inbound flight load plan and calculate needed outbound line haul trailers.• Submit ad-hoc requests if needed to capture all outbound volume in advance of flight arrival.• Assign trucks to dock doors using Yard Management System.• Complete BOL paperwork and check trailers into and out of building Communication.• Update down-stream facilities (AMZL and Sort Center locations) of any late departing loads or required ad-hoc scheduled trailers.• Communicate with ROC on any impacted trailer delays or ad-hoc scheduling requirements.• Communicate with NCC on any impacted flight delays, rolled freight, or situations impacting flight performance (weather, unserviceable equipment, etc.).• Escalate to GM and Regional Gateway Manager (RGM) risks to safety, quality, productivity, or customer promise per escalation matrix.• Send Flash Report• Daily record keeping.• Maintain truck control log to be attached to flash report.• Track open cases that impact following shift.• Routine cleaning of work areas, ramps, equipment and facilities with or without powered equipment.

• Properly use construction equipment• Abide by OSHA safety guidelines• Repair damaged cables using splicing techniques• Properly and safely spot for heavy equipment operator • Document and file information related to various jobs• Great understanding of the telecommunications industry

· Greeted guests promptly and consistently set professional tone with friendly assistance.· Shared information about office hours, procedures, and requirements to resolve walk-up and telephone questions.· Picked up, organized, and wiped down reception regularly to keep area professional and clean.· Helped gather supplies and set up spaces to coordinate meetings and office events.· Accepted incoming mail and packages and routed to appropriate staff.· Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions.· Followed established procedures to protect sensitive and confidential information from unauthorized release.· Greeted every visitor with friendly smile and immediate offer of knowledgeable assistance.· Supported the work of office staff by providing skilled clerical assistance.· Answered telephone calls to provide information, take messages and set up appointments.· Resolved guest and staff issues independently by using strong organizational, conflict management and decision-making abilities.· Wrote and distributed professional, error-free correspondence such as internal memos, email responses and professional letters.· Stayed on top of the whereabouts of all staff members throughout the day.

· Welcomed guests and offered quick assistance to handle diverse needs.· Promoted credit and loyalty programs during customer interactions.· Maintained knowledge of current and future promotions to provide accurate service and inform customer purchasing decisions.· Unboxed and restocked merchandise into attractive displays.· Promoted safety initiatives to increase awareness and maintain risk-free environment.· Watched store shelves and aisles for upkeep needs, including organizing products and cleaning up spills. · Processed returns and exchanges in line with store policies.· Assisted with store recovery to maintain clean and organized sales floor throughout shift.· Processed customers' orders and checked buggies for additional merchandise.· Used POS system to scan customer purchases, calculate prices, and process transactions.· Monitored customers for signs of fraud and theft to prevent store losses.· Provided accurate information to help customers quickly navigate store and acquire items for purchase. · Supported loss prevention efforts by monitoring suspicious behavior and accurately keying transactions.· Restocked front lanes and displays, following established merchandising procedures and standards.· Maintained knowledge of current sales and promotions, return and exchange policies, and security practices.· Located out-of-stock items for customers with other store locations or by directly contacting vendors. · Calculated sales prices and total purchases, and processed cash or credit transactions.· Encouraged customers to sign up for warranties and additional services, consistently exceeding quotas for add-on sales.· Completed opening and closing duties, including counting money, balancing cash drawers, and making deposits.· Helped customers find desired items and sizes by closely supporting each person throughout the buying process.· Completed multiple resets per day to keep merchandise well-organized and presentable.