Alyssa Coolidge Email & Phone Number

Palm Beach Gardens, Florida, United States

• Promoted internally to run Onboarding team, to include previous responsibilities within Onboarding as well as taking on special projects to create and enhance employee engagement and culture.
• Implemented new strategies throughout the organization for orientation, onboarding, new hire training, and professional development.
• Developed special projects such as: New Employee Mentorship Program, Education Reimbursement Benefit, Anniversary Recognition, New Hire… Show more Promoted internally to run Onboarding team, to include previous.
• Developed special projects such as: New Employee Mentorship Program, Education Reimbursement Benefit, Anniversary Recognition, New Hire Orientation.
• Appointed as employee relations liason for corporate employees, offering guidance, mediation, and upholding compliance.
• Planned and led monthly engagement events within the corporate office and organization. Show less

Palm Beach Gardens, Florida, United States

• Managed daily tasks and responsibilities of onboarding new hires and internal transfers for multi-state organization of 350+ employees.
• Served as point of contact for incoming new hires, providing guidance and answering questions regarding training, benefits, and the onboarding process.
• Coordinated logistics with multiple departments internally and keeping an open line of communication.
• Created organizational systems to track status of each new hire, log communications, and… Show more Managed daily tasks and responsibilities of onboarding new hires and internal transfers for multi-state organization.
• Created organizational systems to track status of each new hire, log communications, and collect data used to analyse retention trends.
• Updated SOPs for existing onboarding processes and procedures. Show less

West Palm Beach, Florida, United States

• Worked in partnership with large HR department to create, implement, and support improved HR strategies, services, and programs to support the workforce during a turnover-heavy season.
• Supported 800+ employees in an administrative capacity across 4 locations of a family-owned business in the Palm Beach area.
• Coordinated logistical aspects of recruiting, onboarding, orientation, and the daily life of the employee.
• Created standard set of recruiting and onboarding processes… Show more Worked in partnership with large HR department to create, implement, and support improved HR strategies, services, and programs to support the.
• Created standard set of recruiting and onboarding processes, including requisition tracking, interviewing, background checks, and onboarding paperwork.
• Assisted in leave implementation, worker’s compensation, offboarding and exit interviews, training & development, and recruiting efforts.

Jupiter, Florida, United States

• Spearheaded creation of HR position within a private company of 80+ employees, introducing and implementing new processes for recruiting, onboarding, employee management, training & development, and benefits analysis.
• Solved business challenges by participating in cross-functional team initiatives.
• Maintained secure and accurate records of staff-related data such as payroll, leaves, licensing, and training to ensure all employment requirements were met.
• Created a detailed… Show more Spearheaded creation of HR position within a private company of 80+ employees, introducing and implementing new processes for recruiting, onboarding, employee management, training &.
• Created a detailed Comprehensive Emergency Management Plan, approved by county Fire Marshal’s and Safety Commissioner’s offices, and used as an example for new companies on Emergency Planning.
• Authored an initial HR Policies and Procedures Handbook using relevant compliance guidelines and regulations.

Bonita Springs, Florida, United States

• Coordinated general office operation, processed administrative paperwork, served as liaison between branch agents and corporate office, coordinated and ran all meetings and trainings in-office and remotely.
• Onboarded independent contractors and served as point-of-contact during hiring process
• Facilitated branch-wide switch to virtual training and remote work processes, initializing Zoom protocols, and setting up additional technology at the peak of the pandemic.
• Created training… Show more Coordinated general office operation, processed administrative paperwork, served as liaison between branch agents and corporate office, coordinated and ran all meetings and trainings.
• Created training programs for staff and agents and conducted product trainings.
• Designed organizational systems, presentations, and produced management level reports.

Naples, Florida, United States

• Navigated a fast-paced environment and excelled in time management and efficiency while providing personalized customer service and enforcing compliance with federal, state, and local laws and regulations.
• Communicated directly with customers with a pleasant attitude
• Recorded weekly inventory for restaurant and communicated orders to suppliers
• Ensured safety of customers and staff by enforcing alcohol limits and safety measures
• Processed transactions for customers and… Show more Navigated a fast-paced environment and excelled in time management and efficiency while providing personalized customer service and enforcing compliance with federal.
• Processed transactions for customers and handled payouts for front of house staff nightly

• Provided exceptional club level service to members and guests
• Managed monthly inventory reports
• Authored craft cocktail menu
• Communicated with members, staff, and management
• Ensured safety of customers and staff by enforcing alcohol limits and safety measures

North Miami, Florida, United States

• Counseled undergraduates in regard to education and professional goals
• Organized regular academic and personal growth events for students
• Enforced student life policies by negotiating conflicts
• Received the Rising Star of Residential Life Award for the school year of 2013-2014

North Miami, FL

• Effectively managed and created comprehensive schedules for a staff of 10 employees
• Facilitated weekly and monthly staff meetings with professional staff and student staff
• Collaborated on annual training seminars for current and incoming residential life staff
• Led orientation meetings for incoming students and parents quarterly
• Selected to present at Florida Resident Assistant Seminar in 2015 on topic of Creativity with Hall Decorating and Bulletin Boards

Miami, Florida

• Set up station for service
• Prep work daily
• Maintained HAACP requirements and sanitation procedures
• Plated menu items during service
• Break down and deep clean of station nightly

Bachelor’S Degree, Baking And Pastry Arts/Baker/Pastry Chef, Graduate, Cum Laude

Activities and Societies: Alpha Sigma Tau, TeSPA Concentration in Beverage Service Management

Associate’S Degree, Baking And Pastry Arts/Baker/Pastry Chef, Graduate, Cum Laude

Activities and Societies: Alpha Sigma Tau, TESPA