Alyssa Bihn Email & Phone Number

Walbridge, Ohio

-Developing organizational skills by compiling data from various suppliers, contracts, and invoices to generate matrices for customer presentation that display historical data and forecast future cost savings.-Applying detail-orientation by creating internal and external data reports to display lost savings of up to $16,000 due to external processing errors.-Demonstrating effective communication skills by presenting and explaining data analysis findings and numerical reports to external colleagues.-Exhibiting accuracy by creating and maintaining records to reflect information regarding contract bookings and terminations.-Displaying data management skills by compiling incoming commission statements and reconciling against calculations for payments the department should have received.-Managing a chart to show historical natural gas market data and weekly changes to forecasted natural gas prices. -Successfully continuing to meet deadlines for various agency certification renewals for GEM Energy.

Maumee, Ohio

-Applied Microsoft Excel skills while developing weekly reports to track savings data for 2017 and while creating new databases to show savings data pertaining to 2018-2022.-Developed leadership and presentation skills while leading weekly meetings regarding savings metrics for the forgings commodity.-Practiced project management skills while developing a Surcharge Database for suppliers with spend $500,000+.-Presented interpersonal skills while communicating and developing relationships with suppliers regarding RFQs (Request for Quotations), production capabilities, and certifications.-Completed Internal Purchase Requests to update price increases or decreases on blanket POs.-Rationalized the supply base for the fasteners commodity by developing risk mitigation plans and resourcing current business to potential strategic suppliers.

Perrysburg, Oh

-Successfully gained experience utilizing multiple databases including SAP and Transportation Management System (TMS).-Demonstrated organizational skills by completing Inventory Management utilizing SAP.-Executed analytical skills by completing various reporting functions to provide support to warehouses .-Managed all outbound transportation for the manufacturing plant located in Brockway, PA using TMS.-Displayed problem-solving abilities while troubleshooting transaction errors in SAP.

Genoa, Oh

-Exhibited attention to detail while completing exception item processing by researching rejected transactions, correcting transactions to ensure accurate account balances, and contacting customers to verify incorrect ACH payments are valid.-Completed credit card payments by organizing through forty or more physical payments per day, separating them into categories, keying the payments into each account, and ensuring accurate payment information had been updated.-Performed critical thinking by balancing and monitoring up to $50,000 per day to be transferred to various general ledgers.-Displayed detail-orientation while completing credit card and debit card onboarding/orders and ensuring timely delivery.-Applied problem-solving skills while assisting in various phone support lines to troubleshoot customer inquiries.

Genoa, Oh

-Processed closed loans by ensuring final payments had been completed, organizing the loan files, and sending out consumer notification.-Planned and completed a ‘Go Paperless’ Project by researching and verifying proper customer documentation was on file, transferring existing documents into an electronic system, and attaching 4,000+ files to corresponding consumer accounts.-Executed analyzation skills while completing loan denials by verifying information had been accurately documented, ensuring denial explanations were backed by proper evidence, and preparing correspondence to send out to the customer.-Collaborated with a team on an online banking conversion by participating in conference calls, building customer profiles in the new platform, and providing support during launch week.-Displayed effective communication while participating in online banking phone support by answering calls and troubleshooting customer inquiries.

Northwest Ohio

-Displayed attention to detail by completing transactions with accurate dollar amounts, account numbers, and transaction codes.-Demonstrated accountability by balancing and monitoring a cash drawer containing anywhere from $3,000 to $10,000.-Complied with proper company and legal procedures and continuing training as necessary.-Demonstrated flexibility by rotating to various branches to provide support when needed.

Bachelor Of Business Administration - Bba, Logistics, Materials, And Supply Chain Management, 3.78

Minor, Sustainability

High School