•Currently managing own Book of Business in addition to overseeing the books of 3 Client Experience Managers (CXMs) totaling in 4.6M ARR.•Serving as a more senior point of escalation, training and supporting the CXMs in achieving their retention and growth goals, and streamlining the overall efficiency and workflow of the team and region.

•Enabled enterprise clients to exceed their digital marketing KPIs and expectations by arming them with the necessary tools to successfully implement Movable Ink in email marketing strategies. •Drove strategic use cases of Movable Ink technology and program growth. Helped troubleshoot technical issues using knowledge including, but not limited to HTML, CSS, and JavaScript. •Managed multiple, concurrent projects, and liaised between various stakeholders to attain optimal outcomes. •Maintained positive client relationships and provided exceptional client support to ensure overall satisfaction from initial concept to code.

Act as consultant to 15+ clients across verticals to ensure they achieve significant value Conceive, develop, and execute brand-specific email marketing strategies to utilize Movable Ink technology in order to increase overall email engagement, conversions and brand recognition.Translate customer business objectives into effective use of the Movable Ink platformManage multiple, concurrent projectsAssist the sales team as a client experience expertUtilizing client data to:- Create and edit client HTML/CSS across all email platforms- Create custom JavaScript applications of client assets and data- Oversee creation of custom client API integration from concept to codeMovable Ink allows marketers to build better emails that improve the customer experience with a focus on personalized content and real-time updates. Spend more time being creative and less time on tedious tasks, allowing us to improve reporting, responsiveness and engagement. More than 600 of the world’s most innovative brands have chosen Movable Ink as their visual experience platform.Founding member of Movable Ink Asians: an employee resource group with the mission to promote Pan-Asian cultural awareness, foster deeper connections, and educate the MI community. Through events, social gatherings, and educational opportunities, we strive to encourage knowledge and interest with our fellow Inkers on our diverse culture.

Provide support to all Hilton Worldwide brands, the Hilton HHonors program, the Campaign Management Team and the broader Marketing Execution & Operations team by handling the development and deployment of a variety of email marketing communications & projects.

Provide support to all Hilton Worldwide brands, the Hilton HHonors program, the Campaign Management Team and the broader Marketing Execution & Operations team by handling the development and deployment of a variety of email marketing communications & projects.

As a Texas Rangers Six Shooter I am responsible for ensuring every guest that attends the ballpark for a baseball game has the time of their life. Interact with hundreds of guests at the ballpark and promote different companies that endorse the ballpark.

As an attractions host at Disney's Animal Kingdom I am an responsible with providing our guests with exceptional information about the animals such as the Komodo dragon, sumatran tiger and Malaysian fruit bats, on the Maharajah Jungle Teck. I also am responsible for making sure that the guests and the animals are safe at all times.

As an attractions host at Toy Story Midway Mania, I was responsible for performing outstanding guest service to thousands of guests each day at Hollywood Studios. I was also responsible for making sure that the guests and my fellow cast members were always in a safe environment, while working in an efficient manner to allow as many guests as possible to enjoy their experience on Toy Story Midway Mania.