• Developed proficient customer service skills by greeting customers, answering the phone, directing customers to the locations of merchandise, and conducting sales at the register to create a welcoming environment and increase sales.• Transcribed, sold, and fulfilled balloon orders of up to $900 by listening to the customer’s needs and sharing knowledge of balloon types, styles, and durations to customize the order to the customer’s event.• Organized and inventoried merchandise in store aisles by returning misplaced items, restocking shelves, and organizing displays to achieve a clean and full appearance to each display and to allow easier shopping for customers.• Designed and arranged merchandise displays throughout the store by unpacking shipments, sorting merchandise, setting up shelf displays, and designing and filling hanging displays to present product selection to customers in the most logical and clear way to promote ease of shopping and increase sales.• Over the summer of 2023, remerchandised large sections of the store by removing the previous displays, cleaning shelves and inventory, designing the new displays according to product category and physical appearance, and at times relocating merchandise within the store in order to appeal to customers’ buying tendencies, improve the appearance and organization of the store, and ultimately maximize sales. • Attained a respected position among staff and management and was given authority over approximately 10 less experienced coworkers by demonstrating responsibility, acquiring knowledge of the business, and utilizing creative and organizational skills to contribute to a productive and detail-oriented work environment.• Acquired valuable knowledge of retail business by working closely with the store owner to contribute to the success of the store and develop my own experience and interpersonal skills.