Alyssa B. Email & Phone Number

Maya Angelou said, “people will forget what you said, people will forget what you did, but people will never forget how you made them feel”.This quote speaks to me deeply and influences how I show up for clients and customers that I have served.As a relentless pursuer of growth, my passion about customer experience coupled with my dedication to helping customers achieve their business outcomes in the fastest time possible, stems from my bigger purpose to change things for the better. For me, problems are opportunities - I step toward them. Helping others become better leaders, make successful transitions, and innovate is my way of changing the world — one person at a time. Client Success Management is in my DNA.In my efforts to constantly push boundaries, innovate, and step towards problems; combined with 9+ years of experience with background in client success management, office management, human resources management, and customer service, a Client Success Manager was born.Some highlights from my career include:• Understanding of a broad range of HR issues, including employee recruitment & development, compensation structures, workforce planning, regulations, and workplace diversity• Reputation for swiftly identifying and resolving potential customer-facing problems and discrepancies, leading to a significant boost in customer satisfaction and loyalty• Adept at ensuring adherence to organizational goals and requirements while facilitating streamlined operations and motivating team members to peak performance levels• Top-notch dedication to making the lives of busy executives and clients easier while serving as an effective gatekeeper; preparing well-researched and accurate documents; managing busy calendars; and efficiently liaising interdepartmentally. My Core Skills include Operations Management, Team Building & Leadership, Client Success, Administrative Support, Project Management, Complex Problem Solving, Human Resources, Office Management, & Communication skills.I am always interested in learning from interacting with others, and happy to connect with like-minded individuals!

• 

  Associate Director Of Client Success

  Menchie'S Frozen Yogurt

  Los Angeles, Ca, Us