Over the years I have actively been promoted from waitress to bartender to bar manager and most recently to assistant manager of the restaurant.This new role brings on added responsibilities and tasks in the restaurant.

•Interact in a positive manner with guests to provide excellent customer service and enhance customer experiences•Ability to work and act professionally at all times while being a team player in a fast-paced work environment•Negotiate with various beverage suppliers to ensure that the restaurant obtains the best possible prices for its purchases•Efficiently resolve problems or concerns while creating a healthy environment using strong communication skills

•Provided event guest and consumer logistic support to help book and confirm flights for all athletes, families and staff•Created all run of show activities and scheduling for day by day events to keep athletes and coaches on schedule•Managed and tracked inventory and set up distribution of apparel to over 300 athletes for numerous events•Worked in close connection with HallPass Sports Media to market each tournament and broadcast certain events (e.g., adidas Uprising Showcase at… Show more •Provided event guest and consumer logistic support to help book and confirm flights for all athletes, families and staff•Created all run of show activities and scheduling for day by day events to keep athletes and coaches on schedule•Managed and tracked inventory and set up distribution of apparel to over 300 athletes for numerous events•Worked in close connection with HallPass Sports Media to market each tournament and broadcast certain events (e.g., adidas Uprising Showcase at Rucker Park, adidas Global Nations in LA and adidas Summer Championships in Las Vegas)•Developed relationships with High School, College and NBA athletes and coaches to enhance brand awareness and consumer satisfaction•Implemented global product and athlete marketing strategies with guidance from the Head of Event Marketing and the team Show less

•Performed research for projects involving sports law and the NCAA, under the guidance of Professor Glenn Wong•Produced daily sports reports and worked on all social media content for Professor Glenn Wong's social media handles•Compile data, statistics from online and printed resources to create Excel Databases for future reference

•Helped guide a floor of 30+ first-year residents in a positive manner while always being accessible for questions or concerns•Held interactive and educational programs for both my floor and the building of 550+ first year residents (e.g., Peer Health Educators and Know Your Rights with the UMass Police Department)•Encouraged diversity, openness and peer production between the residents on my floor each semester and academic year.•Educated residents on campus resources, events, and… Show more •Helped guide a floor of 30+ first-year residents in a positive manner while always being accessible for questions or concerns•Held interactive and educational programs for both my floor and the building of 550+ first year residents (e.g., Peer Health Educators and Know Your Rights with the UMass Police Department)•Encouraged diversity, openness and peer production between the residents on my floor each semester and academic year.•Educated residents on campus resources, events, and services around the UMass campus and community Show less

•Supervised and scheduled 25 game day volunteers and maintained contact with vendors and fans via email and telephone•Comprised letters from head coaches to publish in local newspapers and to be sent out to vendors to attract fans to games and possible sponsorship inquiries•Helped to interact with fans through pregame and in-game entertainment during home sporting events•Produced social media content for upcoming sporting events and game day giveaways•Communicated with many… Show more •Supervised and scheduled 25 game day volunteers and maintained contact with vendors and fans via email and telephone•Comprised letters from head coaches to publish in local newspapers and to be sent out to vendors to attract fans to games and possible sponsorship inquiries•Helped to interact with fans through pregame and in-game entertainment during home sporting events•Produced social media content for upcoming sporting events and game day giveaways•Communicated with many different outlets and staff members at numerous venues (e.g., McGuirk Stadium, the Mullins Center, Gillette Stadium, TD Garden and Mass Mutual Center)•Collaborated with the sales team to create the best packages and marketing materials for fans and game attendees•Planned and organized the first ever Basketball Field Trip Day for 1,800 local middle and elementary school aged children Show less

•Provided an extra set of hands for coaches and players with administrative and operational duties as needed•Supervised a team of 20 student managers in their assigned duties during practices and game days•Communicated with managers, coaches and staff of opposing teams to ensure they are accommodated in our facility.•Responsible for inventory and distribution of equipment and other necessities to team members and coaches•Co-Director of Derek Kellogg Basketball Camp each summer… Show more •Provided an extra set of hands for coaches and players with administrative and operational duties as needed•Supervised a team of 20 student managers in their assigned duties during practices and game days•Communicated with managers, coaches and staff of opposing teams to ensure they are accommodated in our facility.•Responsible for inventory and distribution of equipment and other necessities to team members and coaches•Co-Director of Derek Kellogg Basketball Camp each summer with approximately 350 youth players in attendance Show less