• Assisted customers by sharing information about the newest product features and their advantages.• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.• Arranged in person consultations with potential customers, actively listening to their preferences and addressing any concerns they may have had.• Visited clients' homes to take accurate measurements of windows for custom orders.• Reviewed drawings prepared by architects or interior designers prior to fabrication process.• Attended trade shows to stay up-to-date with latest trends in the industry.• Delivered sales presentations focused on offerings and unique advantages over competitors.

• Provided customized drink recommendations to enhance customer experience.• Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.• Trained new bartenders on drink preparation and upselling techniques.• Demonstrated proficiency in operating Toast systems to handle transactions with precision, while efficiently managing the cash register.

• Trained new employees on table setting, menu knowledge, and customer service techniques.• Set up banquet functions according to instructions provided by banquet captain or manager.• Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.• Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.

Executed customer transactions including deposits, withdrawals, checks, and loan payments. Processed daily vault and ATM audits with a zero error rate. Pulled daily branch dashboards, cash manager reports. Handled various accounting transactions. Sold cashier checks, travelers checks, and money orders. Executed wire transfers, stop payments, and account transfers. Overlooked 4 others tellers and did monthly reports and audits.