Set up, repair, and maintenance of electronics test systems and electronic circuit boards in a production environment. Includes testing, debug and soldering of fine-pitch components. Improving, developing test processes and setups. Provide customer support, estimate damage and calculate costs of repairs. Maintain inventory; assist with production testing. Collaborate with engineers and other professionals on technical tasks.

Perform repairs on customer pressure calibration instruments, support the calibration laboratory, and ensure the operation of pressure measurement and test equipment (M&TE) through preventive and corrective maintenance services.

Test, troubleshoot and repair electronic components, sub assemblies and instruments per established practices and procedures. Assist in organizing incoming devices for service. Monitor Depot service records for any status issues.

- Responsible for customer complaint investigation into safety returned products from the field.- Investigated reports of quality issues with various products.- Refined quality assurance procedures.- Trained new members of the quality analysis team.

Inspect, test and evaluate components and assemblies for defects and imperfections. Record and analyze results per specification. New product analysis and testing.

Inspect and test components and assemblies for defects and imperfections. Record and analyze results per specification.

Troubleshooting, repair and test of electronic communications equipment at the PCB and final assembly level using general test equipment.

Program and install credit card terminals for multiple businesses. Train end users and provide live support including software and hardware troubleshooting. Communicate with clients and office personnel on technical issues or concerns for optimum equipment usage.

• Attended to urgent family matters now fully resolved.

Kept technical skills sharp and advanced knowledge through studies at ITT Technical Institute.• Acquired an Associate of Applied Science, Computer Drafting and Design (Honor Society and Valedictorian).

Repaired and maintained automated kiosks at multiple retail store outlets. Communicated with customers and/or store management on technical issues or concerns for optimum equipment maintenance and servicing. Monitored machine specifics from each location with regard to rental volume, preferred DVD’s, and more. • Designated lead for up to 5 technical agents, communicated technical information and other updates as needed for quality account management services.• Studied trends and usage of all units and made adjustments as needed in product offerings for sustained sales.

Repaired and maintained wide array of electro/mechanical equipment for company that serviced major contract with Intel. Serviced sophisticated machines that transferred an extremely intricate IC pattern to a silicon wafer. Worked with a variety of mechanical, robotic, pneumatic, optical, laser, and electronic components inside the photolithographic steppers and scanners used for the IC manufacturing process.• Trained and assisted clients and their customers in the proper maintenance of all equipment.• Earned a solid reputation for technical knowledge and a high level of responsiveness.

ELECTRONICS SYSTEMS INSTRUCTOR (1997 – 2000)Served as Instructor and Supervisor of Electronics Technicians. Instructed personnel on fundamental principles of electronic theories that included AC/DC circuit theory, analog and digital principles, motors and generators, and microwave/radar principles. Mentored, supervised, and evaluated personnel in areas of performance, organizational procedures, and protocol. Facilitated leadership development training sessions at multiple schools. Administered a $150K annual budget.• Developed and presented engaging lecture topics, homework assignments and created curriculum that challenged and motivated others.• Trained over 60 personnel. Recognized by military with a letter of commendation for contributions. SYSTEMS TECHNICIAN (1995 – 1997)Maintained, diagnosed, and repaired electrical/electronic, pneumatic, and mechanical systems. Performed function and continuity checks to isolate malfunctions. Performed scheduled and unscheduled maintenance on sophisticated equipment. Repaired and restored system circuit boards to original specifications. Inspected and repaired wires, connections and backplane wiring.• Received letter of commendation for outstanding job performance and contributions.