Alyssa Gomez Email & Phone Number

Burbank, California, United States

• Supervised and directed staff, ensuring adherence to operational standards and best practices.• Executed staffing decisions, including hiring, training, and evaluating employees to maintain a high-performing team.• Prioritized customer satisfaction and product quality through effective management and strategic oversight.• Managed the store's financial performance, overseeing budgeting, sales targets, and cost control measures.• Ensured safety and security protocols were consistently implemented, maintaining a secure environment for customers and employees.• Planned and delegated responsibilities, optimizing workflow and fostering efficient store operations.• Provided coaching and guidance to the store team, facilitating skill development and enhancing performance.• Conducted regular reviews of the store environment and key business indicators, identifying areas for improvement and implementing targeted strategies for enhanced operational efficiency.

Monrovia, California, United States

• Assisted in the supervision and direction of restaurant staff, ensuring adherence to high-quality service standards and operational procedures.• Contributed to staffing decisions, including participating in the hiring, training, and evaluation of employees to uphold an efficient and customer-focused team.• Supported the maintenance of exceptional customer satisfaction and food quality through active oversight and coordination of restaurant operations.• Assisted in managing the restaurant's financial performance, including monitoring budgets, revenue targets, cost management strategies, and payroll.• Collaborated in ensuring the implementation of safety and security measures, creating a safe and welcoming environment for both customers and staff.