Dedicated and results-driven General Manager with a demonstrated history of success in leading high-performing teams to deliver exceptional customer experiences. Skilled in operational management, staff development, and strategic planning to drive business growth and ensure operational excellence. Adept at fostering a positive work environment and implementing effective sales strategies to achieve revenue targets. Currently pursuing a Bachelor of Science in Business Administration at California State University of Los Angeles. Proven expertise in staff supervision, customer satisfaction management, financial performance, and safety compliance within the hospitality industry. Strong proficiency in POS management, QuickBooks, and the Microsoft Office Suite.