Alyssa Groover Email & Phone Number

Rockledge, Fl, Us

✧ Conducted project-specific testing, accurately recorded results, and followed security protocols for confidential data entry during a national evaluation of elementary level programs✧ Utilized strong interpersonal skills, while maintaining strict adherence to AIR and school district policies, to effectively coordinate with research leadership, project team members, and school staff

✧ Observed 1st and 2nd grade classrooms, collected project-specific statistics, and confidentially entered data to a private database for over 30 observations in a national evaluation ✧ Worked independently and effectively communicated with fellow observers, study team members, and school personnel while strictly adhering to both AIR and school district procedures✧ Exceeded expectations during all rigorous in-person trainings, certification processes, and fidelity checks throughout the observation period

✧ Recorded, tracked, and improved communicative and behavioral skill sets for children diagnosed with Autism Spectrum Disorder as outlined by the Board Certified Behavior Analyst (BCBA).✧ Used positive reinforcement techniques to increase client independence and encourage behavior.✧ Reduced identified problem, or challenging, behavior in clients through applied behavior analysis(ABA) interventions.

✧ Scheduled, created, and distributed written content, video, and images across multiple platforms.✧ Actively contributed to the brand community by responding to direct messages and engaging withaudience comments and interactions

✧ Worked with customer to develop trip itineraries that aligned with their budget, availability, and goals.✧ Served as a primary point of contact via phone call, email, and web-chat simultaneously for clients.✧ Answered all customer inquiries in a polite and timely manner, regarding complex issues or general questions and concerns, and worked diligently to research the problem and implement solutions.✧ Trained and coached new hires on reservation/office tasks, job protocols, and other regulations

✧ Greeted customers at the launch site and gave a brief 10-15 minute instruction prior to each tour, teaching the basics of kayaking and water safety for the given area. ✧ Maintained, cleaned, cataloged, and oversaw all launch site and equipment set up and usage.✧ Guided large groups of persons on ecological kayak tours at launch sites across the Space Coast, all while maintaining a position of safety, delegating staff, and discussing the local flora and fauna seen on the tour.

✧ Oversaw planning, outreach, implementation, and delegation of educational and enriching activities.✧ Ensured staff-student interactions and instruction were responsive, pragmatic, and convivial.✧ Cultivated and maintained a positive workspace and relations with and between staff.

Master Of Arts - Ma, Communication, General

Bachelor Of Science - Bs, Biology