· Use product knowledge to acquire new accounts through prospecting, cold-calling and recovering past leads· Work cross functionally at different levels of the supply chain to identify most competitive and cost-effective suppliers, source raw materials, and coordinate proper handling and transportation with logistics team· Provide high-level client services, resolving claims where necessary with close attention to detail and meticulous tracking to ensure satisfaction and repeat business· Carry out contract negotiations to get the most favorable terms and pricing from various state stakeholders and service providers, staying current on industry trends and pricing standards to optimize internal budgets

• Strategically grow and manage the west coast, ~$2,000,000 territory with ~1,000 retail accounts • Travel two weeks of every month to prospect and meet with/grow existing accounts (average 16 - 24 appointments per trip) in major cities; work remotely and make sales calls/emails otherwise • Manage and collaborate with an inside sales and customer service representative • Plan and execute customer events, attend trade shows and conventions

• Manage international sales and distribution for 9 showrooms• Communicate product information and feedback to sales team• Handle social media accounts such as Instagram and Facebook• Established a strong customer base to exceed sales goals by 10% • Fit model for garment fitting /design• Implemented new wholesale buying software to support sales representatives• Organize promotional campaigns to boost sales and increase customer reach• Attend tradeshows to gain market knowledge, network with industry contacts and assist sales team • Communicate with factory in China to ensure product quality and coordinate international shipments

● Managed new and existing customers for Christian Bauer jewelry line through tradeshows and in-store events.● Ensured customer satisfaction and product quality through strong communication with Christian Bauer designers and German-based manufacturing facility.● Managed operational tasks including maintaining office and gemstone organization.● Headed inventory, customer service, order entry, shipments and repairs.● Analyzed sales records and industry trends to spot growth opportunities.● Assisted in marketing by contributing web design improvements and creating Penn Gem sales brochures.

-Cold-call on businesses soliciting office equipment and service contracts-Schedule and conduct detailed technical sales presentations-Acquiring diversified skills including time and territory management, telemarketing, qualifying leads, direct mail and prospecting - Maintaining and growing a territory which includes new and existing accounts

-Led international team in evaluating business processes, marketing strategies and goals for industrial truck supply/service company-Presented recommendations based on extensive research and benchmarking