Alyssa Mcneil Email & Phone Number

Santa Ana, Ca, Us

Highlands Ranch, Colorado, Us

Oversees the Customer Survey Program, attends court as a company representative for small claims and evictions, handles all escalations, oversees the resident service coordinators and specialist.

Highlands Ranch, Colorado, Us

Coordinates all documentation for future residents and assists in virtual tours of the community. Acts at the first point of contact for resident inquiries, requests and concerns. Handles violations, amenity rental and acts as a liaison between maintenance and residents.

Highlands Ranch, Colorado, Us

I work for two properties that combined reach over 1,200 units. My main responsibilities cater to creating an exceptional living experience.-Schedule maintenance with vendors and residents -Provide follow up and work order progress with requests-Input purchase orders and track inventory-Supervises maintenance team and 3rd party vendors-Work closely with leasing consultant and resident service teams. -Runs reports and analysis to help our team become more efficient.

Anaheim, Us

• Guest Service Assistant – Serves as a liaison for Guests by aiding in their arrival, reservation requests, and overall satisfaction. Book and update dining reservations, communicate and correspond with guests via our Medalia and Intrastay programs. Assist with VIP arrivals and special events. • Concierge Assistant – Assists Guests with concierge services in their vacation planning, travel logistics, itineraries and registration. I manage, track and greet arrivals as well as support long term and day to day reports for multiple departments. • Trainer – Facilitates training for new Cast Members as Guest Service Assistants in a positive environment. Covering all systems, guest interactions, policies, procedures and industry standards in a detail oriented fashion. Implements update training as necessary for current Cast Members. Assists with documentation and scheduling of the trainee mentor program. • Art of the Craft Facilitator - Leads tours of the architectural inspirations and design themes of Disney’s Grand Californian Hotel and Spa. • Storyteller – Partners with the Entertainment department and Food/Beverage department to provide a unique story time experience for our guests. Coordinates schedules and fosters communication between multiple departments. • Traditions Assistant - Facilitates orientation for Disneyland Parks and Resort new hires, Walt Disney Imagineers, Disney College Program and Professional Internship participants, Operating Participants and employees with a focus on the heritage and culture of The Walt Disney Company. Assists with logistics and cast member on-boarding with self driven efficiency.

Kalamazoo, Mi, Us

• Media Technician - Maintained all classroom technology. Created and updated media on campus wide information platforms. Coordinated and directed lectures, performances, concerts and special events. Worked with vendors such as Extron, Crestron and AMX for major instalations and repairs.

Burbank, Ca, Us

• Editor, Motion Graphics – Designed motion graphics and animations for Guest and Crew entertainment as well as general Broadcast Technician duties. • Broadcast Technician – Responsibilities included supervision of satellite television reception, ship wide television delivery, background music distribution, and monitoring of AMX remote control systems. Managed video production and broadcasting, vision mixing, updates of ship wide PC systems and support for the on-demand video server.

Burbank, Ca, Us

Worked as a lifeguard at the Disneyland® Resort and being a part of a uniqueinternship that offered living, learning, and earning components in a Fortune 100 company. Itincorporated unparalleled levels of safety and exceptional Guest service for thousands of Guestsas well as the Disneyland Resort Recreation team.

La Crosse, Wi, Us

Operated the video switcher and was in charge of an eight member crew using Broadcast Pix and3play. Planned and created content for themed nights and promotions including videos, graphics, and written media.

New York, Us

Screened shows for re-air,logged and reviewed incoming pitches/submissions, researched possibleacquisitions and show topics. Contributed content for twitter and social media outlets. Developed off-air marketing for the premieres of “High School Moms” and “Secretly Pregnant”. Archived network ratings and collected/duplicated episodes by request.

Washington, Dc, Us

Collected, edited, and filmed videos for gala events, webcasts, and the HRC website. Archived past and current videos/tapes. Handled scheduling, travel arrangements and expense reports.

Kalamazoo, Mi, Us

Filmed WMU Varsity sports and cut highlights for the website as well as ESPN, CBS and local news stations. Filmed press conferences and a weekly coaches show to provide Bronco fans news on our athletic teams.

Kalamazoo, Michigan, Us

Filmed and edited high school sports games, community parades/local events, and city council meetings. Promoted to technical director where I managed four camera Operators and executed high qualitybroadcasts.

Assisted the cinematographer as well as the director for episodes 4.2 and 4.3 by managing props, getting actors on set and setting the lighting.

Battle Creek, Mi, Us

Broadcasted over 36 baseball games live as well as produced content such as commercials and sponsorship videos for team promotion.

Ba, Film, Video And Media Studies

Education record