•Utilized CRM software to manage client relationships, ensuring accurate data entry and record-keeping.•Analyzed Confidential Information Memorandums (CIMs) to evaluate investment opportunities, enhancing understanding of market dynamics and financial performance.•Monitored and logged cash flow for active deals, meticulously tracking data to identify trends, patterns, and potential risks.

•Managed facility-related issues by accurately writing and submitting work orders, coordinating with maintenance staff to address repairs, and ensuring the safety of residential spaces.•Enforced UCF policies and procedures to maintain a safe and respectful community, addressing violations promptly and fairly while educating residents on campus regulations.•Responded effectively to emergencies and conflicts, utilizing de-escalation techniques to resolve issues and ensure resident safety.

•Achieved sales targets by effectively promoting products and upselling, increasing sales revenue•Maintained in-depth product knowledge to provide tailored recommendations, enhancing customer engagement and loyalty.• Managed inventory and performed stock audits to ensure product availability, minimizing stock discrepancies •Processed transactions accurately and efficiently, handling cash and electronic payments