Alyssa Kearney Email & Phone Number

San Diego, California, United States

- Lead, manage and empower the Client Services team in the delivery of excellent service and solutions - Develop and mentor client services team to ensure rigorous application of research methodologies, strategy and activation tools - Drive repeat and referral growth through thoughtful relationship development and optimizing the client experience - Develop & deploy strategy offerings to help clients harness the power of human truth in order to transform their brands and organization- Spearhead organization-wide internal culture building with the People Department through refining and operationalizing new policies, DEI strategy, talent acquisition and team-building efforts- Foster joy, purpose and trust of team members through relationship building, engagement efforts and internal culture strategy

Greater Chicago Area

- Counsel marketing and sales professionals and their agency partners on marketing and communication strategies, employer brand, internal activation and tactical brainstorming- Developed employer brands and strategic platforms for organizations undergoing mergers, preparing for acquisitions and during times of cultural or strategic transformation- Coach clients on socializing the value of employer brand to engage employees, elevate client experience and drive overall organizational success - Serve as day-to-day contact for clients throughout engagements in an effort to build and maintain relationships and drive clarity around strategic recommendations and deliverables - Manage multi-functional team of 6 day-to-day, in addition to leading up to 7 rotating teams on a project-by-project basis- Co-lead a committee focused on continuously evolving our employer brand and internal activation practice- Collaborate with peers and senior leadership to resource client engagements - Mentor and develop colleagues on immediate team, within client services and across other departments

Chicago

- Partnered with internal team and external clients to scope, design, and execute projects to inform brand strategy and positioning, customer and employee research, communication audits, market analysis, name development and testing, corporate brand development, and new product launches. - Spearheaded research initiatives using various forward-thinking, qualitative research methodologies to ground successful branding and marketing strategies for global corporations spanning industries (pharmaceutical, consumer goods, business to business, food & beverage, non-profit)- Prepared and presented compelling and actionable findings to client teams that motivated direct action by senior and brand level executives- Managed daily workflow of concurrent projects to ensure deliverables were completed on time, on budget and on strategy. - Co-developed and facilitated client trainings on storytelling, facilitation, empathy and behavioral economics- Created and implemented an entry-level on-boarding and development program - Managed and mentored team of 5 entry level employees; with 3 promoted under my mentorship - Drove organizational growth by interviewing, hiring, developing, and motivating project team members to exceed client objectives and expectations.

- Supported 7-10 rotating teams in logistical tasks such as recruitment, deliverable development, client communication and maintaining budget - Contributed to overall welfare of business by fostering relationships with external vendors and developing best practice processes for client services team

- Managed 30+ local and national accounts- Created customized proposals and packages for different client needs - Awarded “Top Salesperson of the Month” multiple times- Planned, created, and executed promotions in conjunction with Promotion Directors

Bachelor Of Science, Business Administration - Marketing, Spanish

Spanish