Alyssa Leonard Email & Phone Number

Westerville, Ohio

-Responsible for running the shop and handling customers and transactions when shop owner is unavailable-Assists in website building and data entry-Advertises during community events to attract new customers-Prepares, sorts, and packs gourmet teas and spices in accordance with food safety policies and to order

Westerville, Ohio

-Researched, drafted, and proofread engaging written content, including: press releases, blog posts, case studies, newsletters, web pages, and social media posts-Adopted a variety of registers and styles for content in differing contexts-Often worked with minimum oversight; independently pursued research-Addressed a variety of personas and audiences; translated technical verbiage to be understandable and attractive for each audience-Used software like Hubspot, Zendesk… Show more -Researched, drafted, and proofread engaging written content, including: press releases, blog posts, case studies, newsletters, web pages, and social media posts-Adopted a variety of registers and styles for content in differing contexts-Often worked with minimum oversight; independently pursued research-Addressed a variety of personas and audiences; translated technical verbiage to be understandable and attractive for each audience-Used software like Hubspot, Zendesk, Hootsuite, and Microsoft Office (Word, Outlook, Excel, OneNote, SharePoint, etc) Show less

Columbus, Ohio Area

Office of Distance Education and eLearning-Assists in the transition between faculty information systems supporting over 17,500 faculty and staff-Provides personal service to over 200 faculty members by finding and resolving data nonconformances between systems; updates and corrects where needed-Assists instruction at workshop training events for the university community, providing individual instruction when needed-Leverages knowledge of relevant faculty information systems… Show more Office of Distance Education and eLearning-Assists in the transition between faculty information systems supporting over 17,500 faculty and staff-Provides personal service to over 200 faculty members by finding and resolving data nonconformances between systems; updates and corrects where needed-Assists instruction at workshop training events for the university community, providing individual instruction when needed-Leverages knowledge of relevant faculty information systems to aid technical writers in making help documentation-Cross trains with other teams, using subject matter expertise to instruct and resolve issues-Tests system patches, discovering bugs and client-side issues Show less

Columbus, Ohio Area

-Researches and drafts engaging articles for the company website, via: -Pinpointing high-interest, industry-specific topics -Contacting and interviewing subject matter experts, then independently researching to elaborate-Composes social media posts to build interest and engagement with articles and M+A-Runs a column in the in-house newsletter discussing non-architectural topics

Westerville, Ohio

-Communicates with clients, staff agents and outside professionals to set and reschedule appointments, solve problems, answer questions, explain policy, and coordinate office efforts. -Is solely responsible for the security and management of office during shifts.-Utilizes specialized software for scheduling, communication, and preparing reports; use technology to update, scan, fax, and transmit information for staff.

Westerville, Ohio

-Provides exemplary customer service by making customers feel welcome and at ease; ensures orders are filled to meet their expectations. -Rings up orders and use cash register to check out customers. -Properly handles products and equipment in accordance with food and facility safety guidelines to ensure a safe working and shopping environment.-Replenishes and rotate products, ensuring code dating procedures were followed.