Alyssa Marcelo Email & Phone Number

Malaysia

Federal Territory Of Kuala Lumpur, Malaysia

• Lead, mentor, and develop the Operations and Analytics team, fostering a culture of continuous improvement and learning.
• Oversee the growth and professional development of team members.
• Collaborate with the HOD and other department managers to strategize and implement best practices for campaign execution, reporting, and analytics.
• Ensure the efficient allocation of campaigns across the team.
• Optimize operations processes, including campaign flighting, delivery, and performance optimization.
• Implement and refine SOPs to ensure consistency and efficiency in campaign execution.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

1. Project management for the campaigns you have secured2. Receive and address the briefs shared by key accounts/clients3. Prepare and negotiate the costings to be shared to key accounts/clients4. Liase with talents on interest check and costing negotiations directly for your campaigns5. Prepare and send necessary lOs/agreements for confirmed campaign to.

Singapore

Johor Bahru, Johore, Malaysia

• ️ Drive the development of a digital marketing unit to improve social media presence and initiated digital strategies to increase online presence to communicate and engage with targeted audience.
• ️ Build, maintain, and implement content calendar and strategy as well as set up campaigns and budgets across the company's online marketing channels such as Facebook ad campaigns and Google ads.
• ️ Collaborate with sales, marketing, media colleagues and outsourced creative agencies to develop marketing content for both online and offline advertising to provide consistent branding across all channels.
• ️ Collaborate with website developer to improve company website, update and maintain website details and visuals.
• ️ Curate copy and content for website and social media channels and optimise website pages to align branding strategy across all marketing channels.
• ️ Design website and social media advertising materials, ie, banners, flyers, poster and brochures.

• ️ Promote services to customers, understand the prospects needs and explain how the company services help solve their problems to provide effective customer support services.
• ️ Organise and participate events related in marketing activities both on site and off site such as conferences, seminars, receptions and exhibitions.
• ️ Undertake daily operational tasks to ensure the functionality and coordination of the department’s activities.
• ️ Assist in organising and overseeing of promotional events and traditional or digital campaigns.
• ️ Assist marketing manager to formulate and execute marketing plans on targeted locations to ensure plans are effectively carried.
• ️ Work closely with the Media unit to design marketing materials such as brochures and adverts.

Johor, Malaysia

• ️ Lead and manage junior ambassadors to complement the promotional efforts of the marketing department.
• ️ Assist the college to educate visitors about the campus life, history, and achievements of the college.
• ️ Conduct campus tours and support college recruitment events.
• ️ Assist in the advertisement and development of recruitment events host by marketing department.

Johor, Malaysia

• ️ Identify and assess customers’ needs to achieve satisfaction.
• ️ Build sustainable relationships and trust with customer accounts through open and interactive communication.
• ️ Provide accurate, valid and complete information of company's services to meet customers' needs.
• ️ Keep records of customer interactions, process customer accounts and file documents.
• ️ Open and maintain customer accounts by recording key account information.
• ️ Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.

Johor Bahru, Johore, Malaysia