Alyssa Dickerson Email and Phone Number

- Pioneered new team and was instrumental in the streamlining of inherited Dynegy processes.- Automated several processes to cut down on the manual workload of entire team.- Flexibility in learning new skills and adapting to quick turnaround deadlines.- Go-to person for all complex issues and escalation requests.- Effectively manage the ticketing and error system to resolve issues in a timely manner and keep track of what can be improved within the system.- Heavily involved in testing system enhancements to confirm improvements to workflow and no detriment to other facets of the system, creating user stories and reviewing testing results.- Provide knowledge, coaching, and training to other team members.- Manage ad hoc projects on team, utilizing team member strengths to drive projects to completion.

-Lead Analyst on several reserves evaluations and audits.-Certified in DrillingInfo for Engineers, Landmen, and Geologists.-Proficient in ARIES, ArcGIS, and PETRA.-Proficient in Microsoft Word, Access, and Excel.-Utilizes the IHS Database daily.-Proficient in oil and gas projection software.

-Worked with students in mathematics, spanish, and english courses-Worked with students with special needs and learning disabilities-Evaluated each individual student to determine the optimal teaching strategies-Developed an arts-infused tutoring style to engage the student and enrich the learning experience

Experience in-Rides Operations-Retail-Customer Service-Food Service