Alyssa M. Reyna, M.S. Email & Phone Number

Austin, Texas, United States

• Formulate and Implement optimized and automated operating procedures and workflows to produce streamlined and effective business systems• Build and maintain strong strategic partnerships with clients to contribute to the establishment of long-term and effective organizational development and maximize productivity and growth• Effectively organize, coordinate, and manage business operation, finance, teams, and projects to ensure there are no disruptions in production

Austin, Texas, United States

• Manage business operational tasks as assigned utilizing strong organizational skills and streamlining processes to enhance work productivity• Manage, formulate and process all time-sensitive assignments, provide all staff members with appropriate documentation to ensure all obligations are met• Interpret data to identify problems, determine nature of the issue, collectively define approaches to resolve issues, and recommend solutions for systemic changes to enhance operations

Austin, Texas

• Manage daily operations of company administration utilizing strong organizational skills and streamlining processes to enhance work productivity • Established in-house Accounts Payable Department; saved company thousands of dollars by formulating expertise in Finance Management and limiting need for additional position by quickly learning to navigate Microsoft Dynamics and additional financial software • Utilize Certify’s financial management software to process employee expense reports and company expenses and reconcile company Purchasing-Cards as Sonic Reference Laboratory’s Divisional Administrator

Austin, Texas

• Successfully navigated CRM software to identify prospective students and assessed their skills, goals and motives in pursuing a college program; used client success management skills to remain attentive to their needs and resolved all issues and concerns• Managed, formulated and processed all application paperwork, provided all departments with appropriate documents to ensure the student’s obligations were met• Reported any outstanding obligations and defeated our quarterly quotas as defined by our Admissions Director

Georgetown, Texas

• Managed all physical and computerized department files on transportation issues, including bus incident reports, trip forms, and accident/injury reports with full confidentiality and initiative to ensure its completion• Successfully developed work essential documents and invented tracking mechanisms for all employee licensure and credentials within the organization using Microsoft Office applications• Established human resource hiring processes and departmental financial budgeting using Skyward software

Doctor Of Management, Organizational Development And Change

Master Of Science In Management, Public Administration, 3.90 Gpa

Bachelor’S Of Science In Criminal Justice, Human Services, 3.47

Associate’S Of Science In General Studies, 3.81

High School, 3.5