Alyssa Whitcomb, Pmp, Itil Email & Phone Number

Serve as key member on a multi person team to assist clients with their technological needs. Facilitate first day support after new hardware is installed and systems are cut over while also processing update requests to keep project running on time.

• Served as point person for all purchase orders; monitoring and tracking vehicle movement until delivered with customer. Process orders and answer customer questions.
• Established and implemented new procedures for the office to run more efficiently.

Morrisville NC

• Participant in Management Training program focused on developing sales skills while growing corporate business and managing branch’s fleet.
• Growing sales through contract upgrades, fuel and GPS sales while providing quality customer service.
• Actively seek new business by monthly visits to corporate businesses, hotels and local apartment complexes.
• Point person for fleet management; kept fleet up to date on recalls, repairs, and all routine maintenance.
• Acting Management Assistant while new branch manager transitioned; trained manager on all active corporate accounts.

Raleigh-Durham, North Carolina Area

• Promoted to generate sales for global household product company in southeastern US regions. Managed 300+ accounts and maintained merchandising standards.
• Achieved 33% sales increase in 5 months within 4-state region, resulting in promotion to 10-state area and consequent 10% increase in sales.
• Gained reputation as a trusted advisor to clients through regular communications and accurate advice on product mix and merchandising tactics.
• Produced targeted marketing and promotional strategies for clients including major big box merchants, gourmet catalog companies, and specialty retailers, demonstrating an ability to adjust with agility to a broad.
• Closed a major win by influencing a client to establish a Shop-in-Shop with a large product assortment and greater brand awareness among consumers, resulting in 45% increase in Bodum sales at that location in first year.
• Acquired new accounts including Home Depot and sustained strong relationships with existing accounts including ThinkGeek.com, Cook’s Warehouse, and Harris Teeter.

Greater New York City Area

• Served as first point of contact for major Canadian accounts: Sears, Home Outfitters, and The Bay, plus all independent accounts and Amazon US account. Attended sales meetings to supplement sales representatives’.
• Quickly became company’s subject matter expert on Canadian orders, trends, and processes, ensuring consistency for all accounts.
• Established excellent account relationships through responsive communications to ensure ongoing business with both major and independent accounts.

Durham, North Carolina/New York, New York

• Selected to focus on visual merchandising projects including window and mannequin dressing, floor layout implementation, and placement of clothing, accessories, and signage.
• Contributed to developing a knowledgeable staff by training new employees on processes and training all employees on new product features and benefits.
• Maximized store revenues by controlling and optimizing inventory levels and ensuring fully stocked shelves.
• Achieved #1 rank for sales of credit cards for several months by establishing relationships with customers and providing a positive buying experience.

Greater New York City Area

• Secured highly competitive internship to assist Black Label and Blue Label product design managers.
• Gained substantial knowledge relating to new garment development by attending design meetings and fittings.
• Improved production accuracy and productivity of designers by using WebPDM to impeccably organize current season line lists and track design meeting changes.

Greater New York City Area

• Contributed to marketing activities of women’s fashion designer, engaging in merchandising, market research, PR, and product development. Supported 2 brand managers.
• Conducted analysis of competitor trends to influence product development decisions, assisting company’s efforts to position itself strongly against better known brands.
• Helped company prepare for its Market Week targeting major retail stores by preparing showroom with samples and educating participants about prints and styles.

Bachelor Of Science, Fashion Textile Management; Brand Management/Marketing

Activities and Societies: Pi Beta Phi, MorLove Organization, NCSU Senior Class Council, and NCSU College of Textiles Mentor

High School Diploma

Activities and Societies: National Honor Society, Founding member of Girls Golf Club, and Member of Softball team and Surf Club