• Provided administrative support for Café/E-commerce, Administration, and Institutional Advancement departments• Processed orders and shipping for the e-commerce store, monthly inventory of museum store items, ordering/restocking of the staff vending machine• Managed museum mail including 1st class postage, bulk mail, shipping and processing end of month reports, Museum ticket donation requests, board room reservations, answer administration phone line, inventory and ordering of office supplies, organized small staff events

• Provided administrative support to VP of Advancement and Senior Director of Grants • Coordinated donor and prospect activities• Provided assistance to the Executive Assistant• Assisted with membership department activities• General support of Institutional Advancement

• Supervised Visitor Services Associates• Daily opening and closing procedures• Reconciled daily sales, reporting and tracking various admission numbers• Managed weekly schedule of up to 25• Provided professional and friendly customer service to museum visitors• Sold admission tickets and membership

• Provided professional and friendly customer service to zoo visitors• Greeted visitors and provide Zoo and local area information• Sold memberships, Zoo parents Program animal adoptions and day passes to paid attractions

• Communicated with theatre managers, vendors, actors and designers by telephone, email, or direct contact while assisting the Company manager with day to day duties; including but not limited to travel, housing and event planning• Supervised and coordinate weekly schedule for 3-8 staff members and interns