Alyssa Homan Email and Phone Number

Dedicated and experienced specialty veterinary clinic manager with a proven track record of operational excellence and exceptional patient and client care. Leveraging 3 years in veterinary practice management, 2 years in veterinary assisting, and 10+ years in customer service roles to create a compassionate, efficient, and high quality environment for pets and their owners.

Enhanced store operations, drove sales, and ensured exceptional customer experiences. Went above and beyond for both four legged and human customers, tailoring holistic solutions for the needs of both.

Became familiar with caring for both pets and owners during times of duress. Created and maintained a professional, yet caring environment for both the owner and their pet. Basic knowledge of pet health, providing owners peace of mind their pet was being triaged efficiently.

Shift lead experience at many high volume retail stores such as the Mall of America in Bloomington, MN, and the bustling outlet mall in Eagan, MN. Instilled with a strong foundation of customer service. Always assumed positive intent, ensuring our customers left happy; a core alignment and a value I still work by regularly. I expanded my coffee knowledge and earned the certification of Coffee Master. I was also a finalist in the Starbucks Barista Championship for two consecutive years. The aforementioned acquired information was used to train baristas and catalyzed my certification as a barista trainer.