Alyssa Nadeau Email & Phone Number

• Managing the company’s technology roadmap and communicating internally and externally• Driving cross-team collaboration between software engineering, IT, and security to drive efficient and secure release cycles• Balancing and maintaining technology budget with a focus on cost-reduction opportunities and ROI• Acting as a bridge between technology and the rest of the company• Overseeing employment and recruitment to optimize bench strength and ability to move with agility• Leading by example, encouraging strategic risk-taking, and influencing with a strong positive attitude

Remote

Led our internal and external user experiences in a number of ways, including:• Developed a cohesive UI design and implemented UX best practices for our entire product suite (web, iOS, Android) through robust collaboration across software development• Created simple, solution-based product documentation and user help• Conducted market research, disseminating findings, and encouraging data-driven decision making for product roadmaps and backlog prioritization• Directed recruitment and optimizing the hiring experience for software development, support, & sales• Established a formalized annual review process and guidelines for software development team• Provided career coaching for the software team and finding opportunities for each team member to shine• Led the Payentry engagement team and organizing activities & events on a fully remote team

Remote

• Developed UX strategy, brand standards, design principles, and processes to promote cohesion and brand recognition across the full product suite• Led mobile app redesign, launched in February 2022• Shared UX best practices across teams and evangelize user-centered design methodologies• Led market research and conduct client and employee interviews, market analyses, surveys, A/B testing, competitive analyses, etc.• Disseminated research findings to product teams, IT, marketing, and other business units to encourage data-driven decision making for product roadmaps and backlog prioritization• Created UX/Marketing Playbook for branded materials for web and print• Led company website redesign and launch in January 2022• Evaluated vendors for partnership consideration based on strategic company goals and end-user needs

Cambridge, Ma

DePuy Synthes (Johnson & Johnson): Program Manager• Ran the delivery of a redesigned process, introducing automation and AI, to drastically improve efficiency and accuracy. • Led the UX team to create and deliver a user interface design for an AI Dashboard to support the future-state process (using Enterprise Design Thinking principles)Janssen (Johnson & Johnson): UX Product Owner• Managed the delivery of all UX/UI and Content in a custom SalesForce patient and provider cost-savings portal. • Owned all project planning for the creative team while making strategic decisions at the program-level, taking into consideration many complex integration points. • Reviewed all new designs and content with a number of stakeholders from marketing, legal, regulatory, etc.

Cambridge, Ma

American Express: Product Owner• Collaborated with the client stakeholders to drive the vision for a cutting-edge iOS mobile application• Defined the epics and user stories to create a robust backlog while delivering in 2 week sprints • Worked closely across the Design, Dev and Test teams to ensure we met our stakeholder and client needs at all points in the engagementIBM Internal: Project Manager & Agile Coach• Managed an on/offshore team of 20, designing and developing a responsive dashboard application to drive analytics and insights to a global IBM user base in a first-of-its-kind way• Worked closely with IBM stakeholders to understand the business needs while tying in sponsor user feedback to execute on a strategic implementation roadmap• Educated project team members and stakeholders on Agile principles as I introduced process changes across the initiativeHanover Insurance: Content Strategy Lead• Conducted interviews with internal users and leveraged external interviews to drive forward a strategic approach and roadmap for the best content experience across the company's content ecosystemIBM Watson Health: UX Lead• Conducted user interviews to best understand our target persona for a Radiology application• Using insights gained from research, led the team to develop a streamlined user experience along with a clean UI design for the often neglected healthcare administrators

Cambridge, Ma

Toshiba: Senior Content & Business Analyst• Led the requirements definition for a series of functionality releases including the customer facing website, the business partner web portal, and the employee intranet (using WebSphere Portal)• Built the user registration process for partners, suppliers, and contractors in Forms Experience Builder• Led WCM training sessions for client employeesGenentech (Roche): Senior Business Analyst• Developed the integration requirement specification to support testing and development efforts for an internal portal redesign• Created a content matrix to assist in the development and organizing of relevant business contentChubb: Project Manager• Forecasted and maintained the project schedule for Accelerated Visioning• Provided status updates on a weekly basis• Managed all client communicationsState Farm: Business Analyst• Led the business requirement creation for 5 states for a website migration• Supported testing and development efforts as needed

The Carlyle Group: Content Strategist• Led the content migration and translation portion of the engagement• Developed a content inventory and content migration matrices used to structure and manage all content for a redesigned websitePhilips: Business Analyst• Developed use case inventory and use cases for a website redesign• Created user needs assessmentPfizer: Content Strategist• Managed content creation in Sharepoint for use globally• Developed training materials • Traveled to China and Europe to train offshore team members