Alyssa Wiley Email and Phone Number
Experienced Educator with over 6 years of proven success in training, customer support, data analysis, and learning development. Skilled in simplifying complex information, cultivating relationships with stakeholders, and guiding individuals through educational technology integrations. My dedication to coaching and passion for customer success drive my commitment to delivering exceptional support. Technical Skills:Google Workspace, Zoom, Microsoft Office Suite, Canva, iMovie, Infinite Campus, Nearpod, Kahoot!, GarageBand, Soundtrap, MusicFirst, Noteflight, Peardeck
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Customer Success ManagerHazel Health Jun 2024 - PresentNew York City Metropolitan Area -
Scheduling Committee MemberEast Williston Union Free School District Sep 2023 - Jun 2024Roslyn Heights, New York, United States-Collaborates with internal and external stakeholders, including students, teachers, administrators, and parents to create an innovative school schedule that meets the needs of 450+ students, families, and staff members. -
EducatorEast Williston Union Free School District Aug 2020 - Jun 2024Roslyn Heights, New York, United States-Exceeds program retention goal (70% actual vs. 50% goal) by uncovering program needs, developing mutual success plans, and delivering on stakeholders' desired outcomes.-Acts as the internal subject matter expert for all technology; including enabling colleagues to adopt technology or become more efficient in it, troubleshooting technological issues and overseeing the management of student information systems on InfiniteCampus.-Evaluates long-term results for understanding, accuracy, engagement, and improvement through 1:1 coaching, with a caseload of 250+ learners.-Leverages performance data of past programs to inform the design and implementation of revised curriculum, ensuring goal alignment and tailored learning solutions for 1600+ students.-Identifies risks to desired learning outcomes and develops remediation plans in collaboration with parents, colleagues, administration and other support professionals via in-person and virtual meetings for 250+ students. -Serves as the voice of students and parents to executive leadership, resulting in improved student advocacy and proactive change within the program. -
Club Advisor - Choral Club & Drama ClubEast Williston Union Free School District Aug 2020 - Jun 2024Roslyn Heights, New York, United States-Generates a 50% increase in new learner base YoY through various marketing initiatives including newsletters, internal networking and leading an advocacy program.-Acts as the liaison between 3 schools, 4+ external vendors, and 200+ students for Day of Learning initiative, coordinating participation documentation and troubleshooting escalations. -
EducatorNyc Department Of Education Aug 2018 - Aug 2020Q311: Corona Arts And Sciences Academy-Achieved over 80% favorable ratings in student satisfaction survey, surpassing the district average by 13-24%.-Facilitated the transition from in-person to virtual and hybrid learning models by developing online curriculum, and creating video/PDF guides for e-learning implementation, resulting in the adoption of new technology-related skills and competencies for students and educators. -Improved the effectiveness, quality, and efficiency of learning programs by implementing a small group instruction initiative, reducing content learning time by 50% within 1 year. -
Comprehensive Educational Progress Monitoring Team Co-ChairNyc Department Of Education Sep 2018 - Jun 2019Q311: Corona Arts & Sciences Academy-Analyzed learning progress data across various student populations; utilized data to create school-wide recommendations; implemented learning initiatives resulting in improved student outcomes.
Alyssa Wiley Education Details
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Choral/General Music Education -
Music Education
Frequently Asked Questions about Alyssa Wiley
What company does Alyssa Wiley work for?
Alyssa Wiley works for Hazel Health
What is Alyssa Wiley's role at the current company?
Alyssa Wiley's current role is Customer Success Manager.
What schools did Alyssa Wiley attend?
Alyssa Wiley attended University Of Delaware, Queens College.
Who are Alyssa Wiley's colleagues?
Alyssa Wiley's colleagues are Pilar Vargas, Roberto Drouet, Russell Grigorian, Karen Griner, Melissa Hamlin, Alana Diprete, Daniella Torres.
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Alyssa Wiley
--Creative Film Major | Film Honors High School Graduate | Minor In Mass Media | Seeking Opportunities In Nascar And Sports MediaOrlando, Fl -
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