With 16 years of experience in hospitality, including 10+ years in management roles, I've developed a strong foundation in team leadership, operations, and delivering exceptional customer service. Throughout my career, I've managed large teams, overseen complex day-to-day operations, and consistently implemented process improvements to enhance efficiency. I've led high-pressure events, coordinated logistics for large-scale projects, and ensured seamless communication between departments. My ability to adapt quickly, solve problems, and build strong relationships with both staff and clients has always helped me succeed in fast-paced, dynamic environments.My passion for organizing and optimizing processes has led me to pursue a career in Project Management. I'm currently working on Google's Project Management Professional Certification, which is providing me with essential skills in project planning, Agile methodologies, etc. Upon completion, I plan to earn the Project Management Professional (PMP) certification to further enhance my qualifications. These certifications, combined with my extensive background in leading teams and managing operations, will give me the tools I need to take on meaningful projects and help organizations achieve their goals.