AeroLeads people directory · profile
Alyssa Opella Email & Phone Number
Chief Customer Experience Officer
at
Petvisor
1 work email found
@us.ibm
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Customer Experience Officer
Location
Cedar Hill, Texas, United States
Company size
Who is Alyssa Opella? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Alyssa Opella is listed as Chief Customer Experience Officer at Petvisor, a with 136 employees, based in Cedar Hill, Texas, United States. AeroLeads shows a work email signal at us.ibm and a matched LinkedIn profile for Alyssa Opella.
Alyssa Opella previously worked as Chief Customer Experience Officer at Level Access and SVP of Customer Experience: Success, Services, Support & Customer Enablement at Demandbase. Alyssa Opella holds Ba, Psychology And Sociology from University Of Iowa.
Company email context
Email format at Petvisor
This section adds company-level context without repeating Alyssa Opella's masked contact details.
{first_initial}{last}@us.ibm
86% confidence
AeroLeads found 1 current-domain work email signal for Alyssa Opella. Compare company email patterns before reaching out.
Profile bio
About Alyssa Opella
Senior Customer Success and Professional services executive with a proven background building high performing teams, defining go/to-market models, accelerating revenue growth for SaaS and Services offerings, while ensuring customer success through a focus on value realization. Proven success in start ups and large corporations. Results driven focus. • Improved growth of existing customer business by 24%• Increased gross renewal rate 9% YOY• Drove 49% YOY growth across practices through close partnership with sales and product peers. • Experienced in building and rolling out new services groups including offer management, hiring, methodology and sales enablement. • Developed teams of varying maturity including from strategy, analytics, managed services, programmatic, solution architects and delivery excellence• Maintain focus on employee success through personalized enablement in career pathing and opportunities. Specialties: Successful in structuring solution-based offerings to deliver business values and align client success with software abilities, drive cross company collaboration to meet customer needs and expectations, combine creative thinking with strong analytical skills, an eye for detail, focus on results, thorough follow up, and a comprehensive knowledge of marketing and e-commerce best practices.
Listed skills include Email Marketing, Lead Generation, Marketing Strategy, Social Media Marketing, and 27 others.
Current workplace
Alyssa Opella's current company
Company context helps verify the profile and gives searchers a useful next step.
Petvisor
17 roles · 28 years
Alyssa Opella work experience
A career timeline built from the work history available for this profile.
Chief Customer Experience Officer
Current
Jul 2024 - Present
Svp Of Customer Experience: Success, Services, Support & Customer Enablement
Dec 2022 - Jul 2024
Vice President Of Customer Experience: Success, Services, Support & Enablement
Nov 2021 - Feb 2023
Vice President Of Professional Services
Senior Professional Services and Customer Success Executive focused on aligning customer and business goals to deliver optimal outcomes for both. A proven background building high performance teams, solutions, go/to-market models and accelerating revenue growth for SaaS and Services offerings, while ensuring customer success through a focus on value realization. Results driven focus.
Oct 2020 - Feb 2023
Global Vp Customer Success At Acoustic
Mar 2019 - Oct 2020
Ww Business Values And Outcomes Leader, Watson Customer Engagement
Driving client transformation through services solutions focused on enhancing marketing program maturity and evolution to advanced omni-channel marketing experiences. The global services areas under this practice include strategy, analytics, fulfillment and creative.
Jan 2018 - Mar 2019
Ww Strategic Services Leader
Ibm Watson Customer Engagement
Positioning IBM as a strategic partner to clients worldwide in Marketing, eCommerce and Merchandising to transform clients businesses through business consulting and optimal product adoption. The Strategic Services group guides clients globally across all Watson Customer Engagement platforms by creating a future state vision and driving to it's accomplishment incorporating industry leading best practices, product adoption, operational efficiencies and vertical challenges.
Sep 2016 - Mar 2019
Ibm Marketing Cloud Services Ww Gtm Leader
The World Wide Go to Market role is focused on developing service solutions that bring immediate value and ROI to our clients and packaging them in ways that are meaningful and digestible to clients and prospects. We develop services to meet current demands while maintaining a futuristic outlook on where clients will need us as technologies and markets develop and consumer behaviors evolve. By continuously monitoring the success of our offerings and working closely with clients and consultants, we're able to keep our offerings impactful and relevant to client needs and enable them to be best in class and make the most of their data and technology suite. We work collaboratively with sales, marketing, support, and product development to ensure solutions for our customers are transformational to their business.
Jan 2016 - Sep 2016
Practice Lead - Account Direction
Responsible for the overall delivery and management of the US Account Direction team, focused specifically on marketing and business strategy consulting. Silverpop Account Directors infuse industry best practices, thought leading opportunities, project management and advanced product knowledge to help guide organizations through strategic alignment and prioritization to support their key business objectives. Engagements are designed to identify and execute against top strategies that will enable the customer to meet their business goals and program objectives.
Jul 2014 - Jan 2016
Senior Account Director
Engage with a portfolio of enterprise clients across multiple verticals to help identify, expose and execute opportunities to enhance their marketing practice and most optimally utilize their relationship with Silverpop. Operate in both a marketing strategy and business strategy capacity to cultivate and grow clients relationship with Silverpop and ensure optimal marketing success while maximizing ROI. Develop clients’ annual email marketing plans based on short and long-term corporate objectives and strategies and quantify impact produced along the way. Manage both internal and client-side teams against immediate short-term projects and/or campaigns, with an understanding of long-term planning requirements and ensured scalability.Analyze marketing metrics/data and forecast realistic responses, including cost implications and performance goals for marketing programs.
Jul 2011 - Jul 2014
Director Email Strategy And Operations
Aug 2009 - Jul 2011
Senior Manager, Internet Marketing
Manage key internet and new media initiatives. * Responsible for developing the email marketing program* Optimizing natural and paid search efforts* Implementing social media strategy * Manage media buying and reporting * Develop cross-channel integration between TV, Radio and Internet.
Sep 2007 - Aug 2009
Manager, Email Marketing
Strategize and execute CRM-driven email marketing program. Focusing on retention and engagement of retail customers through dynamic marketing and event-triggered email messages.
Sep 2006 - Sep 2007
Circulation Program Manager
Implement and oversee the catalog and email marketing program for Fossil and it's partners. Including B2B and B2C marketing promotions, special incentives and purchase path communications.
Nov 2004 - Sep 2006
Marketing Manager
2002 - 2004
~2 yrs
Account Executive
Healy Communications
1999 - 2002
~3 yrs
2 education records
Alyssa Opella education
Ba, Psychology And Sociology
University Of Iowa
Education record
Fremd
FAQ
Frequently asked questions about Alyssa Opella
Quick answers generated from the profile data available on this page.
What company does Alyssa Opella work for?
Alyssa Opella works for Petvisor.
What is Alyssa Opella's role at Petvisor?
Alyssa Opella is listed as Chief Customer Experience Officer at Petvisor.
What is Alyssa Opella's email address?
AeroLeads has found 1 work email signal at @us.ibm for Alyssa Opella at Petvisor.
Where is Alyssa Opella based?
Alyssa Opella is based in Cedar Hill, Texas, United States while working with Petvisor.
What companies has Alyssa Opella worked for?
Alyssa Opella has worked for Petvisor, Level Access, Demandbase, Acoustic, and Ibm.
How can I contact Alyssa Opella?
You can use AeroLeads to view verified contact signals for Alyssa Opella at Petvisor, including work email, phone, and LinkedIn data when available.
What schools did Alyssa Opella attend?
Alyssa Opella holds Ba, Psychology And Sociology from University Of Iowa.
What skills is Alyssa Opella known for?
Alyssa Opella is listed with skills including Email Marketing, Lead Generation, Marketing Strategy, Social Media Marketing, B2B, Digital Marketing, Interactive Marketing, and Web Analytics.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial