Alyssa Leigh Prater Email and Phone Number

• Lawyer Referral Service panel maintenance; approved LRS applications and monitored payments; ensured compliance with LRS rules and requirements; served theBirmingham community by providing online, phone, and in-person referrals and legal resource information• Provided service and support to Birmingham Bar Association members; helped manage member database; composed and edit digital and print media for circulationto members and to the public; helped with building maintenance and provided reception for the building

2015-2016• Assistant to Executive Director; prepared financial reports, handled deposits, prepared agendas for board meetings andrecorded meeting minutes; reorganized filing and data management systems to increase efficiency2019-2021• Assisted with the organization and execution of 2-3 annual fundraisers with attendance in the hundreds and income of $30-50,000 per event• Managed the 200-member Fellows program: payment tracking, database management, creation and maintenance of mailing lists

• Acted as a brand representative to coordinate with other businesses for cross-promotion; planned and executed community outreach events to promote brand awareness • Played an advanced role in store operations by sending and receiving supply orders, handling store deposits, and analyzing sales metrics to set goals and assist with scheduling• Acted as supervisor in the absence of management, including delegating tasks to ensure efficiency, coaching coworkers in the sales process, providing continued education to employees and ensuring team members exceeded standards in quality control, customer service and cleanliness

• Acted as a resource for over 400 residents and guests at a time, from aiding in the move-out process of school-year residents to acting as a concierge to camp participants and conference guests• Routinely monitored the safety of residents, including minors participating in summer programs; coordinated with the Boston College Police Department during threats to residents’ safety

• Overhauled document storage system; acted as a liaison between distributors and customers; improved sales metrics through excellent customer service in the show room• Played an essential part in the planning and execution of an on-site networking event that brought in over 50 designers and contractors from around the Southeast, increasing our potential client base

• Educated customers in the history of tea and the vast variety of today's selections as well as the complex process of cultivation and processing that creates fine teas and infusions• Organized and maintained on- and off-site storage and ensuring the cleanliness of the store adherent to FoodSafe standards; earned a monthly bonus for excellent salesmanship based on sales metrics