Alyssa Robert Email & Phone Number

Canada

Working in Student Affairs to ensure students journeys are supported from orientation through their first year. Supporting student leaders and fostering a leadership mindset in students.

• Managed, ordered, and maintained office inventory levels with vendors.• Coordinated all visitors in office including greetings, tours, and lunches.• Assisted the CEO with scheduling, meetings, and small projects. • Booked lunches and ordering catering for customers, visitors, and meetings.• Booked travel and accommodation for customers and employees.• Maintained the inventory level, organization, and distribution of office supplies. • Entered Pos and processed timecards in the ERP system; Navision.• Data Entry, file, and customer contact maintenance in Dynamics360, SharePoint Excel. • Assisted Human Resources Manager in updating employee training databases, tracking completed trainings, performance review databases and updated employee profile content in Vubiz and UKG. • Supported the onboarding process for new employees by setting up employee accounts, updating employee databases and assisting with workspace set up.• Assisted Human Resources with employee events including prize management, clean up and set up. • Managed, organized, and coordinated all aspects of events/tradeshows including creating event plans in Aha.• Facilitated many successful events with positive feedback and increased engagement within our customers.• Designed, ordered, maintained merchandise and promotional materials for customers, employees, and events.• Enhanced company website and social media content.• Managed the CRM system in Dynamics360 and Constant Contact.• Initiated an internal marketing campaign to increase employee moral, internal communication, and engagement.

• Assisted in planning, researching, organization and execution of all SIRT marketing and training activities• Market research into current market trends, competitor analysis and consumer trends. • Managed the content calendar and social media platforms, including posting and creating content for Twitter, Instagram, Facebook, and LinkedIn.• Monitored online mentions, social listening and monitoring social feeds via Zoho Social.• Monitored analytics and updating excel reports for monthly analytics based on Zoho Social Reporting. • Created email campaign templates in MailChimp, created content for in person events including signs via Canva.

- Managed and supported a team of 27 peers - Responded to peer questions and coordinated with other team leads via email and Microsoft Teams- Hosted meetings on Microsoft Teams and WebEx- Hosted and supported events and workshops for students like new student orientation and Dare To Care- Organized and coordinated peer tasks, team files, timesheets, reviewing teams work- Created PowerPoints, email updates and lead team meetings each week

- Worked on a team of 10 peer mentors- Helped support students with their academic and social transition to college - Provided on-going support and peer assistance - Answered emails from students to help solve problems - Hosted meetings on WebEx with students- Created activities for students including workshops- Created content for the monthly newsletter with Canva- Attended on-going leadership workshops - Supported new student orientation, presented information and answered questions.

Mississauga, Ontario, Canada

- Worked with the Accounts Payable filing, faxing and scanning documents, doing data entry, computer work, matching invoices to cheques and other office duties. - Worked with the Parts Department to count inventory, key the collected data into spreadsheets and organize the spreadsheets yearly.- Worked with Accounts Receivable on customer database entry through CDK, entered new information for new acquisition and scanned credit applications into the system.

Brampton, Ontario, Canada

- Worked with customers selling products, warranties and cashing customers out with a POS system. - Stocked shelves, counted till and faced products. - Worked with other employees and a large variety of customers on the sales floor.- Was a key holder, opened and closed the store.

Honours Bachelor Of Business Administration, Marketing Management, Honours

GPA 3.89

Board Undergraduate Certificate, Creativity And Creative Problem Solving, High Honours

A Minor in Creativity

Diploma, Marketing, High Honours

GPA 3.9