Alyssa Rock Email and Phone Number

I can create documentation that will empower your customers to easily use and understand your software products. I excel at making complex technologies easy to understand, especially for highly technical products in the DevOps, cloud infrastructure, network, and systems administration space.I have a Master’s degree in English and more than 10 years of experience creating online help manuals, developer documentation, and technical communications for software products. I am an expert at writing documentation for DevOps audiences and have worked at major technology companies, including VMware, Inc. and Yahoo!, Inc. For the last four years, I have documented software configuration management tools for cloud and on-prem systems. I am comfortable with UNIX-based systems, Python, developer documentation, and the systems administration domain space.In addition to my strong communication and technical skills, I empower developers to create high quality documentation in docs-as-code systems. I have a proven track record for creating ecosystems in which developers can produce quality documentation content by providing them with easy-to-use content templates, automated quality checkers, and docs-as-code toolchains. I can even build and troubleshoot these doc toolchains myself as needed.Lastly, I want to highlight my leadership skills through my open source community service. Since 2020, I have been a community manager and past chair of The Good Docs Project, an open source project dedicated to creating tools and resources to help developers write better documentation. For the past three years, I have led The Good Docs Project from its startup phase through maturity, resulting in 120% growth in long-term contributors. Together with my team, we've built a happy, thriving community that is well-positioned to make a large impact on software documentation through the tools and resources we're actively developing.I'd love to show you how I can have the same impact for your company and users!