Alyssa Wadusky Email & Phone Number

'Transformation Data & Analytics' (TDA) is an enterprise-wide transformation that drives value by investing in data and analytics tools, talent, and processes to build organizational capabilities for differentiated, data-driven decision making across the bank.

Westwood, Massachusetts, United States

•Tasked with unlocking capabilities of overarching platforms byassessing and identifying gaps in current tool model, supportingapplication implementation / retirement, and designing astandardized support framework and release process• Developed a user experience strategy for the migration of6,000+ Jira users to Cloud; fostering an engaged andsupportive community of 'Change champions'• Coordinated across ETO leads and partners in risk; ensuringtimely closure of open issues, and standard documentation ofsupporting materials• Onboarded and managed (4) developmental colleagues,successfully delegating work to ensure all team and initiativepriorities were met, while providing guidance and nurturingcolleagues' own foundational skills in business and agile

Westwood, Massachusetts, United States

Supported the Transformation Office in the bank's transition to using Agile methodology for delivery work.

Westwood, Massachusetts, United States

CBEX is a year-long rotational program providing experiential learning through on-the-job training and executive leadership exposure across the Consumer Bank and Enterprise Experience in order to gain a holistic awareness of the bank operations and cross-functionality. Throughout the year, colleagues join 4 different teams for 3 months at a time, while participating in additional initiatives such as Early Career Development Program training and pitch competition, as well as a 3 month business challenge that culminates in a presentation to key leaders.Rotations:Customer Experience: Journey Design•Maintained intake requests to the Journey Design team to assist in driving discovery activities to inform customer-centric design and deliver actionable artifacts•Engaged in research to uncover critical insights and provide feedback regarding how to best digitally engage our 55+ target segment by conducting a series of Customer Listening Sessions and surveys to gather key themes across this segment around digital hesitancyStudent Lending: Product Development•Collaborated across workstreams (Media, Colleague Communications, Legal, UX/UI, SEO) in order to successfully prepare for Legal and Tech Day 1 of College Raptor integration•Ensured risk compliance across partnerships for complaints and expressions of dissatisfaction procedures, as well as Reg O processesEnterprise Transformation: Operations + Control•Supported cross-workstream efforts to implement agile across the enterprise, utilizing agile methods and processes to support routines with a focus on maintaining agile tools/platforms•Implemented knowledge management strategies to audit current Modern Operating Model Knowledge Base in Confluence to ensure accessible, consumable, and up-to-date informationMarketing: Enterprise Content Strategy + Social Media •Conducted weekly and monthly reporting to analyze content trends YoY, pulling data from Adobe Analytics and sharing key insights with the ECS team

Philadelphia, Pennsylvania, United States

•Engaged Philadelphia Phillies fans at home games as the liaison between Citizens and the Phillies •Supported the Experiential Marketing Team on Citizens' Phillies naming rights sponsorship•Coordinated bankers and oversaw the Ballpark Bankers program•Implemented virtual events with Phillies and creation of new ideas to promote Citizens at home games

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

-Attend masterclass sessions focused on: media relations, social media, advertising, event planning, career readiness, and lessons learned from CEO, Brian Tierney.

Cherry Hill, Nj

-Responsible for serving food to guests in a positive,upbeat, and timely manner-Tasked with engaging guests, and creating a lasting,enjoyable experience-Welcomed and trained new hires into a positive workatmosphere-Effectively resolved conflicts, and ensured guestsatisfaction

Marlton, New Jersey, United States

-Managed/Created graphic designs and social mediacontent calendars for various clients in multiple industries (beauty, food, health, etc.) -Successfully pitched and booked events/media coverage for clients-Tasked with database building of media contacts-Designed campaigns to showcase MB's PR team and strategy through social media outlets (i.e. 'PR Word of the Week' & 'Meet our Team' series)-Assisted with social media strategy and planning

Wells Fargo Center

-Assisted with Event Logistics, Marketing & Promotion,and various fundraising initiatives-Managed multiple projects in a fast pacedenvironment-Attended Flyers Games to table on-site, promoteFlyers Charities, and the 50/50 Raffle Program-Maintained donation databases-Coordinated/Prepared for the Annual Flyers WivesCarnival

Camden, Nj

-Organized donations and auction items for LUCY'sannual Dinner Dance Fundraiser-Created visually appealing auction raffle baskets-Successfully reached out to local businesses andorganizations for donations-Assisted in set-up and organization of event-Kept friendly contact with donors and sent out Thank You notes after the event