Ali Zafar

Ali Zafar Email and Phone Number

Customer Services Operations Director at Bighand @ BigHand
london, greater london, united kingdom
Ali Zafar's Location
Greater Sydney Area, Australia
Ali Zafar's Contact Details

Ali Zafar work email

Ali Zafar personal email

About Ali Zafar

Ali Zafar is a Customer Services Operations Director at Bighand at BigHand. He possess expertise in business intelligence, business analysis, requirements gathering, sharepoint, requirements analysis and 14 more skills. Colleagues describe him as "I had the pleasure of working with Ali for nine years while he was on my team at Iridium/BigHand (2015-24). Iridium focused on providing financial software and consulting to the world's largest law firms. One of Iridium's toughest problems was finding personnel with the skills for our Principal Consultant role. The role required a combination of finance, accounting, and technical experience. In addition, the consultant needed excellent communication skills and professionalism to… Show more"

Ali Zafar's Current Company Details
BigHand

Bighand

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Customer Services Operations Director at Bighand
london, greater london, united kingdom
Website:
bighand.com
Employees:
198
Ali Zafar Work Experience Details
  • Bighand
    Customer Services Operations Director
    Bighand Oct 2024 - Present
    Sydney, New South Wales, Australia
    Managing the customer services team and operations in APAC across all BigHand products. Working closely with sales, implementation and support teams locally and offshore, partnering with our clients from onboarding all the way through project delivery, ensuring customer success and making BIG happen for all our clients.
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  • Bighand
    Director Of Implementation, Financial Productivity (Apac)
    Bighand Feb 2022 - Oct 2024
    Sydney, New South Wales, Australia
    Responsible for overseeing the successful delivery of BigHand's cutting-edge financial productivity solutions to law firms across the APAC region. Primary focus is to ensure that our clients achieve maximum value and return on investment from our products and services. Working closely with our sales, product, and customer success teams to drive successful implementations and optimize client satisfaction.
    View
  • Iridium Technology, Now Part Of Bighand
    Head Of Apac
    Iridium Technology, Now Part Of Bighand Jan 2017 - Feb 2022
    Sydney
    Business development in the APAC region and supporting all existing clients in their Iridium BI implementations.
  • Iridium Technology, Now Part Of Bighand
    Principal Consultant / Developer
    Iridium Technology, Now Part Of Bighand Jan 2015 - Feb 2022
    Dallas / Sydney
    Client lead for numerous global law firms in their implementation of Iridium BI solutions. Working closely with key members of management and finance in understanding their unique requirements, and delivering outstanding BI capabilities in areas of Performance, Profitability, GL and Matter Planning.
  • Johnson Winter & Slattery
    Bi Systems Analyst
    Johnson Winter & Slattery Dec 2012 - Jan 2015
    Sydney
    Requirements analysis, vendor selection, and implementation of the firm's BI platform. Providing business processes automation through SharePoint workflows. Administration of SharePoint and managing of various SharePoint based projects.
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  • Southern Cross Austereo
    Business Analyst
    Southern Cross Austereo Sep 2007 - Dec 2012
    Sydney
    View

Ali Zafar Skills

Business Intelligence Business Analysis Requirements Gathering Sharepoint Requirements Analysis Integration Stakeholder Management Business Process Improvement Business Process Change Management It Management Visio Project Management Sdlc Process Improvement Business Process Design Crm Web Applications Itil

Ali Zafar Education Details

Frequently Asked Questions about Ali Zafar

What company does Ali Zafar work for?

Ali Zafar works for Bighand

What is Ali Zafar's role at the current company?

Ali Zafar's current role is Customer Services Operations Director at Bighand.

What is Ali Zafar's email address?

Ali Zafar's email address is al****@****ogy.com

What is Ali Zafar's direct phone number?

Ali Zafar's direct phone number is +614145*****

What schools did Ali Zafar attend?

Ali Zafar attended Macquarie University, Unsw.

What skills is Ali Zafar known for?

Ali Zafar has skills like Business Intelligence, Business Analysis, Requirements Gathering, Sharepoint, Requirements Analysis, Integration, Stakeholder Management, Business Process Improvement, Business Process, Change Management, It Management, Visio.

Who are Ali Zafar's colleagues?

Ali Zafar's colleagues are Jasmine Germain-Eversley, James Clarke, Elie Nehmagi, Maja C., Emily Hartwig, Melody Nash, Yalandhar M.

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