Heera Singh Email and Phone Number
Driven by a passion for the travel and tourism industry, I am a dedicated professional with a strong track record in customer interaction, communication, and problem-solving. Currently, I thrive as a Sales Executive at British Airways, where I bring over a year of experience in delivering exceptional service and creating memorable travel experiences for our clients.My journey in this vibrant industry began with a Bachelor's degree in Tourism Studies from Indira Gandhi National Open University. This academic foundation has been instrumental in shaping my understanding of tourism and travel services management. Prior to my current role, I honed my skills at Explore Culture & Tours (I) Pvt Ltd, where I excelled in crafting well-curated itineraries and assisting customers through various communication channels.Throughout my career, I have consistently demonstrated a keen ability to analyze complex situations, solve problems efficiently, and exceed customer expectations. My strong analytical skills, coupled with my passion for learning and growth, have enabled me to navigate the dynamic landscape of the travel industry successfully.I am deeply committed to creating extraordinary travel experiences and contributing to the success of the organizations I am a part of. My goal is to continue evolving in this industry, leveraging my skills and knowledge to drive innovation and excellence.Let's connect and explore opportunities for collaboration, share industry insights, or discuss potential ventures in the travel and tourism sector. Together, we can make every journey a remarkable one.
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Sales,Proactive Customer Care And Customer RelationsBritish AirwaysNew Delhi, Dl, In -
Sales ExecutiveBritish Airways May 2023 - PresentNew Delhi, Delhi, India -
Sales StaffExplore Culture & Tours (I) Pvt Ltd Dec 2019 - Jan 2023New Delhi, Delhi, IndiaAssisting customers through phone calls, emails, and chats, providing them with well-curated itineraries that meettheir requirements.Managing hotel bookings and ensuring accommodation upgrades based on customer preferences.Providing excellent customer service by addressing their specific needs and queries.Collecting feedback from customers for future reference and continuous improvement.Handling daily calls efficiently and actively contributing to achieving the organizational goals.
Heera Singh Education Details
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Tourism And Travel Services Management -
Spring Meadows Public SchoolTourism And Travel Services Management -
Instituto Cervantes- New DelhiB1.1
Frequently Asked Questions about Heera Singh
What company does Heera Singh work for?
Heera Singh works for British Airways
What is Heera Singh's role at the current company?
Heera Singh's current role is Sales,Proactive customer care and Customer relations.
What schools did Heera Singh attend?
Heera Singh attended Indira Gandhi National Open University, Spring Meadows Public School, Instituto Cervantes- New Delhi.
Who are Heera Singh's colleagues?
Heera Singh's colleagues are Julian Blankson, Grace Pryce, Olivia Bells, Shaun Radford, Rishi Chhabra, Jerry Smith, Lewis Taylor.
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