Wicked Smart Stitchingcreate a space for social , uninterrupted creation.

Working knowledge of the Oracle Application used by Gear for SportsLearning Gear Apparel LinesAssure order production by processing orders in a timely manner and resolve any issues that ariseWork with sales force to resolve billing ord product disputes ie credits, missing pieces from shipped order or product returnsProvide customer’s and sales reps information regarding requirements for decorated apparel.

Support Specialist working in the CRM department.Creating and maintianing customer contact campaigns via calling programs.

Providing customer service and promotional support for a compnay committed to recycling PVC cards.Earthworks has developed the first fully-recycled and fully-recyclable PVC sheet material for the printed product market by safely transforming existing PVC into reusable sheet stock. The Earthworks System SM conserves our natural resources and energy by reducing the demand for virgin PVC.

Promote promotional items to financial clients with custom logos and designsResponsible for managing current clients and the preparation and presentation of sales offers to potential clientsDevelop strategies to increase sales for each clientResearch potential new customer to increase salesHistory of establishing a friendly yet professional atmosphere which increased morale and increased service response.

Customers included retailers: Wal-Mart, Target, DSW and Famous Footwear.Handle all account management functions for first cost division of a major importer and distributor.Process customer orders inquiries and ensure demands and complaints are resolved in a timely manner.Effectively communicate by phone, email, fax, and in person with customers, buyers, product identification, sample and quality assurance, traffic and personnel.Communicate order information to Sales and Management staff.Maintain working knowledge of product including brand, styles, material and prices.Keep current with customers routing guide, which includes inner and outer marking requirements, packing routing requirements, packing list-bill or landing invoice documentation requirements.Administer close out product programRespond to all incoming inquiries from the company website, totaling more than 50 email and 100 phone queries daily.Managed the closing of the facility including client transfer to parent company.

Successfully executed national retailing programs to promote the sale of company-branded products, and to attain both short and long range objectives for the store's retail sales growth.Worked on location to provide retailing and merchandising expertise to salespeople including advising them on acceptable customer service practices; selling methods and techniques; how to properly merchandise; handle promotions; etc.

Responsible for final resolution of difficult consumer affairs and warranty issues.Prepared, coordinated and maintained accurate detailed documentation necessary for contract and warranty compliance.

Brockton, MAWarranty/Consumer Administration Associate  Responsible for final resolution of difficult consumer affairs and warranty issues. Prepared, coordinated and maintained accurate detailed documentation necessary for contract and warranty complianceSales Support Representative - Custom Product Administrator  Worked with business partners, clients, developers, product managers, quality assurance members and support staff to design, develop, test and deliver custom product features and functionality. Provided business customers with creative services and custom product orders. Managed daily maintenance of accounts in wide spread geographic areas. Developed and maintained a customized program. Direct Order Entry Operator  Responsible for accurate data entry of customer’s orders. Provided excellent customer service

Worked with business partners, clients, developers, product managers, quality assurance members and support staff to design, develop, test and deliver custom product features and functionality.Provided business customers with creative services and custom product orders.Managed daily maintenance of accounts in wide spread geographic areas.Developed and maintained a customized program.

Responsible for accurate data entry of customer's orders.