Abdelghani Elbokhari Email and Phone Number
I am an accomplished Automotive Engineer with over 7 years of managerial experience in After Sales Service for passenger cars and a comprehensive 15-year career in the automotive industry. My journey began in 2009 as an Express Maintenance Team Leader, and I now serve as the Body & Paint (B&P) Training Section Head. Throughout my career, I have had the privilege of working with leading global brands such as Opel, Chevrolet, Mercedes, Toyota, Lexus, Daihatsu, Hyundai, Chery, Haval, and Changan, where I honed my leadership and technical skills.I hold a degree in Automotive Engineering from Helwan University, where I graduated in 2009 with a Very Good cumulative grade and Excellence in my graduation project. This academic achievement laid the groundwork for my subsequent professional accomplishments. In 2013, I earned the prestigious B&P Certified Service Advisor accreditation, followed by the Master B&P Service Advisor Certification in 2017, an accolade awarded to only a select few in the industry.My career highlights include being named the B&P Service Advisor Champion after securing top rankings in the National and Regional Skill Contest Championship in Saudi Arabia in 2017. This recognition earned me an invitation from Toyota Motor Corporation to their World Champions Ceremony in Japan—an unforgettable moment in my professional journey. I was later invited by the ALJ High Institute for Continuous Learning to serve as a judge for their Skill Contests in 2018 and 2019, a role that further enhanced my expertise and provided the opportunity to mentor and evaluate the next generation of industry professionals.In addition to my managerial achievements, I have earned silver and bronze medals as a Honda Body & Paint Technician and am recognized as an Authorized Body & Paint Instructor, a Certified Hyundai EV Technician, and a Certified Professional Trainer. These certifications reflect my commitment to technical excellence and continuous learning. I am deeply passionate about advancing my skills and knowledge while contributing to the growth and development of the automotive industry. My journey stands as a testament to my dedication to innovation, excellence, and leadership within the field.
Gb Academy
View- Website:
- gb-academy.net
- Employees:
- 27
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B And P Training Section HeadGb AcademyCairo, Cairo Governorate, Eg
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B&P Training Section HeadGb Academy Feb 2024 - PresentGiza, Al Jizah, EgyptResponsible for managing the development and delivery of training programs for the Body & Paint department, ensuring alignment with business goals, industry standards, and the specific needs of technicians, engineers, and team leaders. Focus on creating high-quality training content, evaluating learning outcomes, and enhancing the technical skills of the workforce. • Prepare and design comprehensive training course materials, ensuring alignment with industry best practices and company… Show more Responsible for managing the development and delivery of training programs for the Body & Paint department, ensuring alignment with business goals, industry standards, and the specific needs of technicians, engineers, and team leaders. Focus on creating high-quality training content, evaluating learning outcomes, and enhancing the technical skills of the workforce. • Prepare and design comprehensive training course materials, ensuring alignment with industry best practices and company standards. • Develop and manage the training schedule, including timelines, course duration, and participant availability. • Conduct audience analysis to tailor training programs based on the skill levels and roles of technicians, engineers, and team leaders. • Perform training needs analysis (TNA) to identify gaps in knowledge and skills, ensuring that all training programs address the identified needs. • Collaborate with department heads and other stakeholders to assess ongoing training requirements and develop specialized programs. • Continuously review and update training materials to reflect changes in technology, repair techniques, and industry standards. Show less
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Auto B&P Repair Section Head & Authorized Technical InstructorHonda Egypt (Nile Trading & Engineering) Nte Mar 2023 - Jan 2024Cairo, EgyptLeading the only one Honda B&P workshop in Egypt to arrange the vehicles follow and achieve the all the KPIs productivity, efficiency, Utilization and the repair quality by following Honda standard.- Utilize all the workshop facilities to get the maximum capacity and repair quality.- Propose new ideas for enhancing & developing the provided technical development services.- Provide support in the process for the Technical Training for the Engineers & Team Leaders.- Responsible… Show more Leading the only one Honda B&P workshop in Egypt to arrange the vehicles follow and achieve the all the KPIs productivity, efficiency, Utilization and the repair quality by following Honda standard.- Utilize all the workshop facilities to get the maximum capacity and repair quality.- Propose new ideas for enhancing & developing the provided technical development services.- Provide support in the process for the Technical Training for the Engineers & Team Leaders.- Responsible for delivering technical training, training calendar planning and technicians certificates. Show less -
Auto Body Repair ManagerAbdul Latif Jameel Enterprises Oct 2017 - Feb 2022Al-Dammam, Eastern Region, Saudi ArabiaFollowing Toyota Motor Co. recognition as a C.S. champion at Toyota city in Japan, promoted as workshop manager in ALJ B&P largest facility across the country in Faisaliyah II, Riyadh, leading 70+ highly qualified technicians and administrative personnel, planning, organizing, and controlling workflow and daily production efficiently. • Emphasize your reliability and capacity to supply continuous and qualitative work. • Strong understanding of body shop… Show more Following Toyota Motor Co. recognition as a C.S. champion at Toyota city in Japan, promoted as workshop manager in ALJ B&P largest facility across the country in Faisaliyah II, Riyadh, leading 70+ highly qualified technicians and administrative personnel, planning, organizing, and controlling workflow and daily production efficiently. • Emphasize your reliability and capacity to supply continuous and qualitative work. • Strong understanding of body shop business processes and operations. • Strong tactical problem solver capable of working in a fast-paced environment Show less -
Senior Service AdvisorAbdul Latif Jameel Enterprises Dec 2011 - Sep 2017Al-Dammam, Eastern Region, Saudi ArabiaEnthused by vehicles and eager to pursue a customer service career, I got appointed as a service advisor in the largest aftersales network in Middle East which was the finest kick off to the career. • Greeting each customer and exerting every effort to make the customer feel comfortable and welcomed during the visit to the shop. • Preparing all damage reports accurately and efficiently.• Negotiating and agreeing on the repairs to be done. • Taking all necessary actions to… Show more Enthused by vehicles and eager to pursue a customer service career, I got appointed as a service advisor in the largest aftersales network in Middle East which was the finest kick off to the career. • Greeting each customer and exerting every effort to make the customer feel comfortable and welcomed during the visit to the shop. • Preparing all damage reports accurately and efficiently.• Negotiating and agreeing on the repairs to be done. • Taking all necessary actions to resolve customer complaints in the shortest possible time.• Ensuring smooth and on time delivery for our service promise and that the customer is fully satisfied with their service experience. Show less
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Service AdvisorMercedes-Benz Egypt Nov 2010 - Nov 2011Maadi, Cairo Governorate, EgyptActing as liaisons between service staff and customers. and working closely with Service Technicians to determine pricing for repairs and explain the reasoning for repair costs to customers. helping customers take advantage of repair deals and learn about warranty programs. also responsible for maintaining repair schedules and ordering car parts for Service Technicians.• Greet customers and offer excellent customer service from intake to release of their vehicles• Translate… Show more Acting as liaisons between service staff and customers. and working closely with Service Technicians to determine pricing for repairs and explain the reasoning for repair costs to customers. helping customers take advantage of repair deals and learn about warranty programs. also responsible for maintaining repair schedules and ordering car parts for Service Technicians.• Greet customers and offer excellent customer service from intake to release of their vehicles• Translate customer-reported problems to actionable work orders for technicians to complete• Ensure that automotive work provided to customers meets company quality standards• Handle and resolve customer complaints regarding services Show less -
Workshop Team LeaderMercedes-Benz Egypt Jan 2010 - Oct 2010Cairo Governorate, EgyptActively responsible for the operation of a team of technicians, job controllers and Quality testers. ensuring the efficient distribution of the department workload. and all repairs are carried out as per the time committed to the customer and to the highest quality.• Instructs technicians in proper diagnostic and repair procedures. • Analyzing service department operations and providing constructive feedback to management.• Performing incident investigations and preparing related… Show more Actively responsible for the operation of a team of technicians, job controllers and Quality testers. ensuring the efficient distribution of the department workload. and all repairs are carried out as per the time committed to the customer and to the highest quality.• Instructs technicians in proper diagnostic and repair procedures. • Analyzing service department operations and providing constructive feedback to management.• Performing incident investigations and preparing related reports. Conducting evaluations of vehicles Pre-Delivery Inspection.• Responsible for assisting in resolving vehicle repairs that dealer technicians are unable to diagnose and repair.• focusing on Mobility, Operational Excellence, Value to the Customer. Show less
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Express Maintenance Team LeaderOpel Jul 2009 - Dec 2009Cairo Governorate, EgyptResponsible for the work quality and efficiency of 5 express maintenance teams, 5 technicians. Also executing the acquisition of and delivery of vehicles with services that fall under the express maintenance process. Detailed work instructions for each of technicians are provided as part of the Express Maintenance factory program• Scheduling service appointments and obtain customer and vehicle data prior to arrival.• Obtaining accurate vehicle information.• Working with customer and… Show more Responsible for the work quality and efficiency of 5 express maintenance teams, 5 technicians. Also executing the acquisition of and delivery of vehicles with services that fall under the express maintenance process. Detailed work instructions for each of technicians are provided as part of the Express Maintenance factory program• Scheduling service appointments and obtain customer and vehicle data prior to arrival.• Obtaining accurate vehicle information.• Working with customer and technician to identify required maintenance and repairs.• Advising customer on necessary/suggested services.• Coordinate services to be performed with maintenance technicians. Show less
Abdelghani Elbokhari Skills
Abdelghani Elbokhari Education Details
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Very Good (5Th Of The Department )
Frequently Asked Questions about Abdelghani Elbokhari
What company does Abdelghani Elbokhari work for?
Abdelghani Elbokhari works for Gb Academy
What is Abdelghani Elbokhari's role at the current company?
Abdelghani Elbokhari's current role is B and P Training Section Head.
What schools did Abdelghani Elbokhari attend?
Abdelghani Elbokhari attended Helwan University Cairo.
What skills is Abdelghani Elbokhari known for?
Abdelghani Elbokhari has skills like Mechanical Engineering, Catia, Parts, Automotive, Engineering, Fmea, Pro Engineer.
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