Mohd Amaan Khan Email and Phone Number

•Reduced user journey times by 75% with Redis, parallel processing, and code optimization.•Developed a Net Promoter Score (NPS) system using Spring Boot, Kafka, and MongoDB, improving feedback response rates by 35%.•Created APIs using the CQRS pattern, enhancing data retrieval speeds by 50% through query optimization.•Spearheaded the development of a token generation system, enabling real-time operation tracking across 500+ Airtel shops and improving efficiency by 40%.•Built a WhatsApp chatbot to improve customer engagement by 30%, reducing support call volume by 25%.•Architected a microservices ecosystem with Spring Cloud, Docker, and Consul, cutting deployment cycles by 60%.•Introduced TDD practices, reducing post-deployment issues by 95% and increasing reliability by 40%.• Optimized existing solutions resulting in up to 4x faster user journey times by leveraging Redis, parallel processing, and code re-writes. Won Extra Mile awards for the initiative.• Designed a resilient solution for compliance projects using Kafka and Mongo databases.• Developed high-performance KPIs by integrating data and utilizing data migration and indexing techniques.• Improved data aggregation from multiple APls by moving to a Flux design pattern.• Integrated dynamic property refresh using consul to toggle features without re-deployment, resulting in reduction of deployments significantly. Achieved Digital Citizen award for the initiative.

Creating an optimized web-based solution that helps solve customersproblems in a quick and efficient manner.The application is a set of micro-services based on an aggregator pattern and Angular as the frontend.Developed a microservices-based web solution using Spring Boot and AngularJS to enhance customer support workflows.